Citizen Housing Group is hiring a Customer Experience Associate on a 6-month fixed-term contract in the United Kingdom. The role involves supporting customers by phone, email and webchat, with a 37-hour week and hybrid working (two days in the office). You will be the first point of contact, resolving queries with empathy and recording interactions.
The position offers £30,080 per year, with comprehensive training, and opportunities for professional growth within a supportive team.
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Hybrid Customer Experience Associate - Growth & Training employer: Citizen Housing Group
At Citizen, we pride ourselves on being an excellent employer, offering a collaborative culture where innovation thrives and employees are empowered to grow professionally. Located in Coventry, our team enjoys generous benefits including 26 days of annual leave, enhanced family leave, and a robust pension scheme, all while working towards the common goal of ensuring safe and quality homes for our customers. Join us to be part of a passionate team dedicated to making a positive impact in the housing sector.
