At a Glance
- Tasks: Lead a global Technology Operations team and drive AI-led automation.
- Company: A top global hedge fund where tech drives investment success.
- Benefits: Competitive salary, leadership role, and transformative impact on operations.
- Other info: Opportunity for significant career growth and global influence.
- Why this job: Shape the future of tech operations in a dynamic financial environment.
- Qualifications: Experience in leading IT operations and strong stakeholder management skills.
The predicted salary is between 60000 - 80000 £ per year.
Our client is a leading global multi-strategy hedge fund where technology is a key driver of investment performance and operational excellence. As part of a major technology transformation programme, the firm is investing heavily in automation, AI-enabled operations, and scalable service delivery across its global platform.
This is a newly created leadership position responsible for building and leading a global Technology Operations function. Reporting to the CTO, you will unify existing support, infrastructure operations, service management, and monitoring teams into a single high-performing organisation. You will define the global operating model, drive operational excellence, and lead the adoption of AI and automation across technology operations.
Key Responsibilities- Build and lead a global Technology Operations organisation.
- Establish consistent service management, incident, change, and problem management processes.
- Own operational resilience, business continuity, and disaster recovery frameworks.
- Drive AI-led automation across support and operational workflows.
- Develop operational reporting, KPIs, and service performance metrics.
- Partner closely with trading, risk, finance, and technology stakeholders globally.
- Significant experience leading Technology Operations, Production Support, or IT Service Management teams within financial services.
- Proven track record of building and transforming global operational functions.
- Strong stakeholder management and leadership skills.
- Experience with ITIL-based service management frameworks.
- Exposure to automation, AI, or operational transformation initiatives.
- Strong understanding of infrastructure, cloud, and enterprise technology environments.
This is an opportunity to shape the future of technology operations within a highly successful investment firm, with the mandate, sponsorship, and investment to deliver meaningful transformation at a global scale.
Head of Information Technology Operations employer: Cititec
As a leading global multi-strategy hedge fund, our client offers an exceptional work environment where technology is at the forefront of driving investment performance and operational excellence. Employees benefit from a culture of innovation and collaboration, with significant opportunities for professional growth through involvement in cutting-edge automation and AI initiatives. Located in a dynamic financial hub, this role not only provides a chance to lead transformative projects but also to be part of a high-performing team dedicated to excellence in technology operations.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Information Technology Operations
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Cititec values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Cititec might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Cititec!
✨Direct Apply to Cititec
Let's not forget to apply directly through the Cititec website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Head of Information Technology Operations
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Cititec.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Cititec. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Cititec
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
