Client Success & Services Team Lead

Client Success & Services Team Lead

Full-Time 35000 - 45000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a team to manage client portfolios and ensure exceptional service delivery.
  • Company: Citipost Mail, a dynamic company focused on client success.
  • Benefits: Competitive salary, career growth, and a supportive work environment.
  • Other info: Join a forward-thinking team dedicated to continuous improvement.
  • Why this job: Make a real impact by building long-term client relationships and leading a passionate team.
  • Qualifications: 3+ years in client management and strong leadership skills.

The predicted salary is between 35000 - 45000 Β£ per year.

Citipost Mail in Alfreton is seeking a Client Relationship Manager / Team Leader to manage client portfolios while providing leadership to the Client Services team. The role focuses on developing long-term client relationships, safeguarding revenue, and ensuring exceptional service delivery amidst evolving client needs.

The ideal candidate will have at least 3 years of experience in a similar role, demonstrate strong leadership capabilities, and possess excellent client-facing skills.

Key responsibilities include:

  • Managing client expectations
  • Coaching team members
  • Driving continuous improvement

Client Success & Services Team Lead employer: Citipost Mail

Citipost Mail in Alfreton is an excellent employer that prioritises employee growth and development, offering a supportive work culture where team collaboration and innovation thrive. With a focus on client success, employees are empowered to build meaningful relationships while enjoying competitive benefits and opportunities for professional advancement in a dynamic environment.

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Contact Details:

Citipost Mail Recruitment Team

We think you need these skills to ace Client Success & Services Team Lead

Client Relationship Management
Leadership Skills
Client-Facing Skills
Coaching and Mentoring
Continuous Improvement
Revenue Management
Expectation Management