Client Relationship Manager

Client Relationship Manager

Full-Time 40000 - 50000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage client relationships and lead a dynamic Client Services team.
  • Company: Join a forward-thinking company focused on exceptional client service.
  • Benefits: Competitive salary, career development, and a vibrant work culture.
  • Other info: Fast-paced environment with opportunities for innovation and growth.
  • Why this job: Make a real impact by nurturing client relationships and leading a passionate team.
  • Qualifications: Strong leadership skills and experience in client relationship management.

The predicted salary is between 40000 - 50000 Β£ per year.

As Client Relationship Manager / Team Leader, you will be responsible for managing a portfolio of assigned clients while providing day-to-day leadership and direction to the Client Services team. Your primary objectives are to develop and maintain long-term client relationships, safeguard revenue, identify opportunities for account growth, and ensure the consistent delivery of exceptional service standards.

You will lead by example, acting as a role model for customer service excellence, accountability and collaboration. Alongside managing client relationships, you will coach, support and develop team members, ensuring workloads are effectively managed and departmental objectives are achieved.

Working in a fast-paced and ever-changing environment, you will balance multiple priorities, stakeholders and client requirements. You will be expected to identify opportunities for continuous improvement, implement innovative solutions, challenge existing processes where appropriate, and contribute to the ongoing development of both the Client Services function and the wider business.

Key Responsibilities

Client Relationship Manager employer: Citipost Mail

As a Client Relationship Manager at our company, you will thrive in a dynamic and supportive work culture that prioritises employee growth and development. We offer comprehensive training programmes, mentorship opportunities, and a collaborative environment where your contributions are valued and recognised. Located in a vibrant area, our company not only provides competitive benefits but also fosters a sense of community, making it an excellent place for those seeking meaningful and rewarding employment.

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Contact Details:

Citipost Mail Recruitment Team

We think you need these skills to ace Client Relationship Manager

Client Relationship Management
Leadership Skills
Team Development
Customer Service Excellence
Account Growth Strategies
Revenue Safeguarding
Collaboration