Senior DevOps Engineer - AVP

Citi is looking for a Senior DevOps Engineer to join its Technology team and play a key role in designing, building, and optimizing the application systems and platforms that power critical business operations on a global scale. In this role, you will apply deep technical expertise across CI/CD pipelines, container orchestration, cloud infrastructure, and observability to deliver resilient, high-quality software systems. Your work will directly shape how Citi's engineering teams build, ship, and monitor production services across a complex and high-impact technology environment.

Responsibilities

• Design and implement CI/CD pipelines using Git, Tekton, and Harness to accelerate and standardize software delivery across engineering teams.
• Build and manage containerized workloads on Kubernetes and OpenShift using Helm, ensuring systems are scalable, reliable, and production ready.
• Architect and maintain observability solutions - including log aggregation with Splunk and Elastic/Kibana, and metrics monitoring with Prometheus and Grafana - to give engineering teams real-time visibility into system health.
• Evaluate complex technical problems across application systems, business processes, and delivery pipelines, and develop engineering solutions that meet specific business requirements.
• Collaborate with development teams, business users, and technology stakeholders to define operating standards, resolve technical issues, and recommend engineering improvements.
• Develop and enforce security measures across the software delivery lifecycle, ensuring system design supports compliance with applicable policies and technical standards.
• Act as a technical authority for junior and mid-level engineers, providing guidance, code review, and hands‑on support to elevate team capability.

Required Qualifications & Skills

• 4 to 8 years of experience in software engineering, systems development, or DevOps with demonstrated delivery in complex technical environments.
• Hands‑on experience with CI/CD tooling, including Git-based workflows, pipeline configuration, and automated build and deployment processes.
• Practical knowledge of Kubernetes and OpenShift for container orchestration, including Helm chart development and cluster management.
• Working knowledge of Linux administration and shell scripting to support automation, system configuration, and operational tasks.
• Experience delivering and managing software projects end‑to‑end, from planning and design through to testing and production deployment.
• Ability to work autonomously in a fast‑paced environment, managing competing priorities and adapting to changing technical or business requirements.
• Bachelor's degree in a relevant field or equivalent practical experience.

Beneficial Skills & Qualifications

• Experience with AWS cloud services, including infrastructure provisioning, managed services, and cloud‑native deployment patterns.
• Background in observability engineering, including setting up APM tools such as AppDynamics or Datadog to monitor application performance in production.
• Experience defining and measuring SLOs and SLIs for production services, translating reliability targets into actionable monitoring and alerting strategies.

What We Offer

At Citi, you will work on engineering challenges that operate at genuine global scale, within a team that values technical excellence, collaborative problem‑solving, and continuous improvement. This is an environment where your expertise has direct impact on production systems used by clients and businesses worldwide.

• A hybrid working model, with 3 days in the office and 2 days working remotely, giving you flexibility alongside meaningful in‑person collaboration.
• Exposure to a broad and modern technology stack spanning cloud infrastructure, container platforms, and advanced observability tooling.
• The opportunity to operate with real autonomy, taking ownership of technical decisions and driving engineering standards across the team.
• Access to learning and development programmes that support ongoing growth in cloud, DevOps, and platform engineering disciplines.
• A competitive total compensation package, including financial well‑being benefits and access to Citi's broader employee support resources.
• Wellbeing and family support programmes are designed to help you maintain balance and thrive both professionally and personally.