Job ID: 96300562176Posted: 2026-10-28Location: London, England, United KingdomCategory: Project and Program ManagementCompany: CitiMarkets Operations Process Engineering drives transformational change across the organization's processes, controls and architecture. We partner closely with our Operations and Technology teams to build strategy and deliver a multi-year transformation, overseeing the execution with formal program management and portfolio management methodologies will leveraging data and new capabilities such as AI to optimize outcomes and business decision making. Our goal is to deliver best-in-class transformation to enable our Operations professionals to excel with client service excellence, robust risk management and continuous improvement. This role pertains to OTC Derivative Settlements transformation.Responsibilities:Partner with Technology and Operations to prioritize and co-ordinate delivery of key transformation projects to execute strategic transformationAnalyze business and technology processes for improvementHost working groups, driving collaboration between members, and maintaining focus, enthusiasm and momentumProactively monitor progress, risks, issues and actions, escalating effectively where requiredIdentify, engage and build relationships with key stakeholders to maximize program outcomes and overcome obstaclesConfidently report and present program status in a variety of forms to stakeholdersSupport planning, direction and co-ordination of day-to-day activities of program managementMaintain high organizational discipline in documentation and archival of minutes, artifacts and evidencePresent opportunities and successes, identifying how team's work fits into broader set of objectives and impactsDrive a culture of innovation and continuous improvement across Markets OperationsRecommended Qualifications:Extensive experience in Transformation/Markets Operations rolesUnderstand of and passion for change management and strategyTechnical understanding/experience of core processes within banking/markets operations e.g. settlement, payments, reconciliationTechnical understanding/experience of non-cleared OTC derivative products and asset classes in an operational contextStrong problem-solving abilitiesCollaborative mindset with an aptitude for developing effective working relationshipsAbility to communicate complex subject matter conceptually and succinctlyEducation:Bachelor’s/University degree or equivalent experience, potentially Masters degree------------------------------------------------------Job Family Group: Project and Program Management------------------------------------------------------Job Family:Program Management------------------------------------------------------Time Type:Full time------------------------------------------------------Most Relevant Skills Please see the requirements listed above.------------------------------------------------------Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.View Citi’s EEO Policy Statement and the Know Your Rights poster.
Market Operations Transformation Lead - Vice President employer: Citigroup
Citi is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets collaboration. As a Sales Director, you will benefit from extensive training and mentorship opportunities, fostering your professional growth while working alongside industry leaders in FX Sales. With a strong commitment to integrity and inclusivity, Citi provides a supportive culture that empowers employees to excel and drive meaningful results for clients.
