SOC Incident Responder (VP) in London

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. Our technology solutions are the foundations of everything we do. We keep the bank safe and provide the technical tools our workers need to be successful. Our operations teams manage risk, resources, and program management. We focus on enterprise resiliency and business continuity. We develop, coordinate, and execute strategic operational plans.

Trust is part of our DNA at Citi. As such, we take safeguarding our customer data very seriously. The Chief Information Security Office (CISO) is made up of deeply dedicated and talented colleagues who work together to ensure the safety of Citi’s and our clients’ assets and information. Our mission is to continually execute and enhance a global security program that is fully anchored to modern control and security frameworks, fully aligned with the technology of the firm, threat-focused and data-driven, and deeply integrated across all Citi businesses globally.

Being talent-driven, we are focused on attracting, developing, and retaining diverse and inclusive talent with a high technical skill level. Our employees model a passion for protecting Citi and our clients and believe in treating others with dignity and respect. Our commitment to diversity includes a workforce that represents the clients we serve globally from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride.

If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

Citi's Security Operations Center (SOC) Incident Response Team seeks a highly skilled and experienced incident response practitioner to support critical efforts aimed at protecting Citi infrastructure, assets, clients and stakeholders. This is a demanding role with global exposure and responsibility. You will serve both as a technical subject matter expert and as an ambassador for the incident response team. You will be assigned to Citi's SOC and will collaborate closely with a talented cadre of security specialists and incident responders to react urgently to security events. Your observations and recommendations will impact security decisions across the organization, and play an important part in maturing Citi's security posture.

As an individual contributor, you will be a hands-on first responder who triages and investigates cybersecurity incidents in cloud, traditional (i.e. on-premises), and hybrid environments. This position will be technically challenging and rewarding, but will also provide ample opportunity to establish partnerships, mentor colleagues and shape team culture. One guarantee is that no two days will be the same.

Responsibilities

• Lead and/or support in-depth triage and investigations of urgent cyber incidents in cloud, traditional, and hybrid environments.
• Perform incident response functions including but not limited to host-based analytical functions (e.g. digital forensics, metadata, malware analysis, etc.) through investigating Windows, Unix based, appliances, and Mac OS X systems to uncover Indicators of Compromise (IOCs) and/or Tactics, Techniques and Procedures (TTPs).
• Create and track metrics based on the MITRE ATT&CK Framework and other standard security-focused models.
• Work with application and infrastructure stakeholders to identify key components and information sources such as environments (on-premises versus cloud), servers, workstations, middleware, applications, databases, logs, etc.
• Participate in incident response efforts using forensic and other custom tools to identify any sources of compromise and/or malicious activities taking place.
• Collaborate with global multidisciplinary groups for triaging and defining the scope of large scale incidents.
• Document and present investigative findings for high profile events and other incidents of interest.
• Participate in readiness exercises such as purple team, table tops, etc.
• Train junior colleagues on relevant best practices.

Qualifications

You should be all of the following:

• A skilled and creative incident responder.
• A goal oriented individual contributor.
• A reliable team player.
• A great communicator.
• A passionate leader.

Requirements and Critical Competencies

Education, knowledge, and Experience:

• Bachelor's degree in a technically rigorous domain such as Computer Science, Information Security, Engineering, Digital Forensics, etc.
• 5+ years of professional experience in cybersecurity and/or information security, or demonstrated equivalent capability.
• 2+ years hands-on working in cyber incident response and investigations in medium to large organizations with cloud and forensics components.
• Experience in Cloud Forensics/IR.
• Hands-on experience with forensic investigations or large scale incident response in cloud environments.
• Certifications (e.g. GIAC, AWS, etc) in cloud or demonstrated equivalent capability.

Must have flexibility to work five days per week which may involve one weekend day. Additionally, occasional flexibility to work outside of normal business hours when necessary.