Overview
As Head of Digital Technology & Communications, you will lead DT&C across UK, Europe and MEA to drive growth, oversee multi-team operations, and shape strategic technology and comms initiatives. You will partner with senior stakeholders to align digital and communications strategy with Citi’s regional priorities, managing B2B client-facing solutions and cross-border initiatives. You’ll steer P&L, risk, and governance while building a high-performing, diverse leadership team. This role offers the chance to scale a marquee vertical within Citi’s global platform and influence regional strategy.
Pay / Benefits
- high-impact leadership role
- visibility to regional leadership
- global platform and multi-product capabilities
- inclusive, collaborative culture
- focus on professional development
Responsibilities
- Set and execute the growth agenda for DT&C across UK, Europe and MEA, aligned with regional/global priorities.
- Shape the regional DT&C scorecard and guide planning, investments, and resource allocation.
- Drive client penetration and market expansion in high-growth tech sub-sectors and ecosystem priorities.
- Leverage Citi’s global network to connect regional tech clients with cross-border opportunities.
- Lead RM teams to tailor financial solutions and structure deals balancing risk and return.
- Own regional DT&C P&L, ensure pricing discipline, and monitor capital efficiency.
- Oversee credit portfolio construction and origination standards; identify emerging issues.
- Act as Senior Sponsoring Officer, exercising credit decision-making for complex cross-border facilities.
- Maintain strict KYC/AML and regulatory controls; collaborate with risk/compliance and CCOs.
- Lead diverse teams, foster succession planning, and cultivate a high-performance, inclusive culture.
- Partner with Markets, TTS, Trade, IB and Wealth to deliver integrated client solutions.
- Represent DT&C in leadership forums and influence regional strategy, risk appetite, and execution.
Key requirements
- 15+ years in commercial or corporate banking with proven revenue impact.
- Full P&L ownership, budgeting, and capital allocation experience.
- 10+ years managing managers and leading organizational change.
- Deep knowledge of Digital Technology, Communications, SaaS, Digital Media, and Telecom sectors in UK/Europe/MEA.
- Expertise in corporate lending, credit structuring, cash management, FX, trade finance, and capital markets.
- SCO designation or SCO-track strongly preferred.
- Strong executive presence with ability to negotiate with C-suite and regulators.
- Experience navigating a global matrix organization.
- executive-level communication
- stakeholder management
- leadership and mentoring
- digital technology
- communications
- SaaS
Managing Director, Head of UK, Europe and Middle East & Africa (MEA) Digital Technology & Communications, Commercial Banking in London employer: Citigroup
Citi is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets collaboration. As a Sales Director, you will benefit from extensive training and mentorship opportunities, fostering your professional growth while working alongside industry leaders in FX Sales. With a strong commitment to integrity and inclusivity, Citi provides a supportive culture that empowers employees to excel and drive meaningful results for clients.
