At a Glance
- Tasks: Lead complex IT initiatives and drive AI-driven projects at a global bank.
- Company: Join Citi, a leading global bank with a focus on innovation and digital transformation.
- Benefits: Enjoy 27 days holiday, private medical insurance, and a performance bonus.
- Other info: Collaborative culture with opportunities for career growth and impactful work.
- Why this job: Shape the future of banking technology while mentoring the next generation of analysts.
- Qualifications: 6-10 years in agile environments with experience in AI/ML projects.
The predicted salary is between 63000 - 77000 £ per year.
Overview
As an IT Business Analyst Lead at Citi, you own end-to-end delivery of complex initiatives, translating business strategy into actionable requirements and coordinating cross-functional teams.
You’ll shape AI and data-driven programs, ensure value from model outputs, and drive agile delivery across the value stream.
You’ll mentor analysts, communicate with senior leadership, and support digital transformation with a strong focus on risk, ethics, and regulatory discipline.
This is a chance to influence strategic tech builds at a global bank.
- Pay / Benefits
- generous holiday allowance (27 days + bank holidays)
- discretionary annual performance bonus
- private medical insurance
- Employee Assistance Program
- pension plan
- paid parental leave
Responsibilities
- Own requirements end-to-end across the PDLC, including discovery, backlog grooming, UAT, and post-launch validation
- Drive AI/ML use case definition with data scientists and engineers
- Evaluate AI outputs for business fit, bias, explainability, and production readiness
- Champion agile ceremonies and maintain an outcome-aligned product backlog
- Coordinate across sponsors, tech, data governance, risk and compliance to unblock dependencies
- Identify and mitigate delivery and technology risk and propose pragmatic mitigations
- Assess emerging tech and evolving business needs to recommend enhancements or replatforming
- Deliver data-informed analysis to define problems, compare solutions, and influence decisions
- Guide and mentor junior analysts and elevate team analytical capability
- Lead executive stakeholder communications and drive consensus on roadmaps and OKRs
- Support digital transformation by modernizing legacy processes through automation and data-driven decision-making
- Uphold risk, ethics, and regulatory discipline with transparent escalation of control issues
- Key requirements
- 6–10 years of experience as a Business Analyst or delivery leader in agile environments
- Experience contributing to or leading AI/ML or data-driven projects
- Proficiency with MS Office (Word, Excel, Visio, Power Point) and advanced Excel for data analysis
- Familiarity with agile tooling (Jira, Confluence, Azure Dev Ops)
- Strong BA fundamentals: elicitation, process mapping, user stories, acceptance criteria
- Proven ability to lead cross-functional teams and communicate with executive stakeholders
- Bachelor’s degree (Master’s preferred)
- Knowledge of data governance, model risk management, and responsible AI concepts (preferred)
- cross-functional collaboration
- clear communication with executive stakeholders
- mentoring and coaching
- AI/ML concepts (model lifecycle, bias, explainability, MLOps)
- data-driven decision making
- requirements elicitation and user story writing
IT Business Lead Analyst in London employer: Citigroup
Citi is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets collaboration. As a Sales Director, you will benefit from extensive training and mentorship opportunities, fostering your professional growth while working alongside industry leaders in FX Sales. With a strong commitment to integrity and inclusivity, Citi provides a supportive culture that empowers employees to excel and drive meaningful results for clients.
StudySmarter Expert Advice🤫
We think this is how you could land IT Business Lead Analyst in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Citigroup values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Citigroup might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Citigroup!
✨Direct Apply to Citigroup
Let's not forget to apply directly through the Citigroup website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Business Lead Analyst in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Citigroup.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Citigroup. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Citigroup
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
