At a Glance
- Tasks: Lead technology strategy and execution for Corporate Shared Services at a global bank.
- Company: Join Citi, a world-leading global bank with innovative financial solutions.
- Benefits: Competitive salary, diverse work culture, and opportunities for professional growth.
- Other info: Dynamic role with a focus on innovation, AI adoption, and career advancement.
- Why this job: Shape the future of banking technology and drive impactful change.
- Qualifications: 15+ years in tech leadership, with experience in financial services and large teams.
The predicted salary is between 148500 - 181500 £ per year.
Citi is a world-leading global bank providing consumers, corporations, governments, and institutions with a broad range of financial products and services. The Chief Operating Office (COO) Technology organization is responsible for defining and executing technology strategy, roadmap, and GenAI adoption across Core Operations, Corporate Shared Services, Controls, and enterprise GenAI initiatives.
The Head of Corporate Shared Services Technology will be a key leader in the COO technology organization and across the broader CIO organization. They will be responsible for designing, developing, and executing the overall architecture vision and strategy for cross-business operations functions including cash management, payments control services, global reconciliations, non-finance regulatory reporting, and payroll.
This role requires deep experience in designing, executing, and managing complex systems on a large scale, a passion for architectural simplification, and a commitment to building sustainable, future-ready platforms. Driving enterprise adoption of GenAI solutions is a critical component for executing the vision.
The successful candidate will partner with SMEs across business, Operations, Finance, and Technology functions to develop architecture blueprints, end-to-end systems design, operating model, and multi-year GenAI execution roadmap.
Responsibilities
- Portfolio Strategy & Planning: Own and maintain the multi-year technology roadmap aligned to Corporate Shared Services strategic priorities, enterprise architecture, finance targets, and risk mandates.
- End-to-End Delivery Leadership: Lead cross-functional delivery spanning engineering, product, architecture, cyber, risk & compliance, data, and operations.
- COO Technology Partnership & Governance: Serve as the primary technology point of contact for the Head of Corporate Shared Services and Head of COO Technology.
- Architecture, Risk & Controls Advisory: Act as a strategic advisor on architecture and risk, bringing an enterprise-wide perspective to Corporate Shared Services technology.
- Innovation, Automation & Efficiency: Identify and deliver AI-driven and automation opportunities across Corporate Shared Services.
- Organizational & Financial Leadership: Lead and develop a high-performing global organization through multiple layers of management.
Qualifications
- 15+ years of relevant experience in technology, with a proven track record of leading large-scale application development organizations.
- 10+ years of managerial experience, including managing senior leaders and large, global teams.
- Proven track record in delivering enterprise utilities, shared services in financial services.
- Hands-on expertise in financial services and operations preferred.
- Significant experience in a senior technology leadership role, acting as a strategic partner to senior business executives.
- Strong communication skills and ability to decompose complex requirements into simple concepts.
Education
- Bachelor's degree/University degree or equivalent experience is required.
- Master's degree is preferred.
Head of Corporate Shared Services Technology, MD (C16) in London employer: CitiGroup
Citi is an exceptional employer that offers a dynamic work environment where employees can thrive and make a significant impact in the investment banking sector. With a strong focus on professional development, team collaboration, and community engagement, associates are empowered to grow their careers while contributing to meaningful projects within the Consumer, Luxury & Retail team. Located in a vibrant city, Citi provides unique opportunities for networking and exposure to leading global consumer players, making it an ideal place for ambitious professionals seeking rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Corporate Shared Services Technology, MD (C16) in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
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Don’t shy away from reaching out directly to firms like CitiGroup. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Head of Corporate Shared Services Technology, MD (C16) in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to CitiGroup.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on CitiGroup's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at CitiGroup
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with CitiGroup.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at CitiGroup will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former CitiGroup employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
