At a Glance
- Tasks: Lead the development of innovative AI solutions for Investor Services.
- Company: Join Citi, a global leader in financial innovation.
- Benefits: Enjoy competitive salary, generous holidays, and hybrid working options.
- Other info: Collaborative environment with strong career growth opportunities.
- Why this job: Be at the forefront of AI technology and redefine finance.
- Qualifications: Experience in product development and AI/ML solutions required.
The predicted salary is between 78750 - 96250 £ per year.
Citi, the world's most global bank, has been connecting clients to the world's most innovative financial solutions for over 200 years. We are a firm of innovators, leveraging technology to reinvent banking and redefine the future of finance.
Join us within Investor Services as we build the next generation of financial products powered by Artificial Intelligence, strategically leveraging Citi's enterprise platforms and capabilities to accelerate innovation and deliver unparalleled value.
The Opportunity:
Are you a visionary problem solver with a passion for creative thinking and deep technical expertise? Do you thrive in a dynamic, collaborative environment, working at the forefront of innovation? Citi is seeking an exceptional, hands-on Product Manager to lead the charge in developing and launching transformative Generative AI capabilities for our Investor Services business.
This is a unique, forward-engineering role where you will operate at the intersection of product, operations, and technology, working in small, agile teams to bring groundbreaking AI solutions from conception to industrialization. You will not only define the "what" but drive and engage in the "how," leveraging your deep engineering and architectural background to drive cutting-edge prototypes into production within the Investor Services domain, ensuring seamless integration and optimization with existing enterprise platforms and adherence to policies and standards.
What you will do:
- Partner and deliver on Investor Services AI strategy: Identify strategic opportunities for AI to solve critical business problems across Custody, Funds, Securities Finance and Data solutions.
- Problem Solving & Innovation: Act as a relentless problem solver, deeply understanding business challenges within Investor Services and translating them into innovative, AI-powered product solutions.
- Deep Technical & Architectural Leadership: Possess comprehensive understanding of the underlying AI models, scalable infrastructure, data pipelines, and deployment architectures.
- Discovery & Co-creation: Lead intensive discovery phases, collaborating closely with internal Investor Services clients, product, operations, and engineering teams to uncover needs, define use cases, and co-create rapid prototypes.
- Forward Engineering & Prototyping: Drive a forward-engineering mindset, constantly scanning the technology landscape for emerging Generative AI capabilities and tools.
- Industrialize & Scale solutions: Oversee the end-to-end lifecycle of AI solutions, from initial prototype to industrial-grade product.
- Cross-functional Collaboration: Build strong relationships and foster seamless collaboration with diverse teams including Data Scientists, AI Researchers, Software Engineers, Operations, within or supporting Investor Services.
- Market & Technology Acumen: Stay abreast of the rapidly evolving Generative AI landscape, including foundation models, tooling, ethical considerations, and competitive offerings.
- Stakeholder Management: Effectively communicate product roadmaps, progress, and impact to executive leadership, business stakeholders within Investor Services, and engineering teams.
What we need from you:
- Bachelor’s or master’s degree in computer science, Engineering, Data Science, or a related technical field.
- Significant experience across product development and engineering with a significant portion focused on AI/ML-driven products.
- Deep Engineering and Architecture Expertise: Demonstrated ability to design, build, and scale complex software systems.
- Proven Problem Solver: A track record of identifying complex problems and delivering innovative, data-driven solutions.
- Creative Thinker: Ability to think outside the box, challenge the status quo, and envision disruptive possibilities with AI.
- Deep understanding of the Generative AI ecosystem, including frontier models, AI patterns, prompt engineering, fine-tuning, and deployment strategies.
- Experience working in agile product development environments.
- Excellent communication, presentation, and interpersonal skills.
- Strong preference for experience within Investor Services or capital markets domain.
- Ability to thrive in ambiguity and adapt to a fast-paced, evolving technological landscape.
What we can offer you:
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
- Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
- A discretional annual performance related bonus
- Private medical insurance packages to suit your personal circumstances
- Employee Assistance Program
- Pension Plan
- Paid Parental Leave
- Special discounts for employees, family, and friends
- Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Director, Product Manager, AI Solutions - Investor Services in London employer: Citigroup
Citi is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets collaboration. As a Sales Director, you will benefit from extensive training and mentorship opportunities, fostering your professional growth while working alongside industry leaders in FX Sales. With a strong commitment to integrity and inclusivity, Citi provides a supportive culture that empowers employees to excel and drive meaningful results for clients.
StudySmarter Expert Advice🤫
We think this is how you could land Director, Product Manager, AI Solutions - Investor Services in London
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Citigroup!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Citigroup would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Citigroup through your school's career services!
We think you need these skills to ace Director, Product Manager, AI Solutions - Investor Services in London
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Director, Product Manager, AI Solutions - Investor Services, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Director, Product Manager, AI Solutions - Investor Services position at Citigroup. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Citigroup
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
