Overview
In this role you will lead Citi’s Global Core Trade Modernisation, shaping the operating model to scale globally, digitize processes, and improve client experience. You’ll head a team of product specialists and partner across product, sales, technology, risk and operations to drive strategic initiatives and a modern, compliant operating environment. You will influence architecture, governance, and change management to deliver scalable, efficient trade finance capabilities. This is your chance to steer a high-impact transformation in a regulated, global context.
Pay / Benefits
- Generous holiday allowance (27 days + bank holidays)
- Discretionary annual performance bonus
- Private medical insurance
- Pension plan
- Paid parental leave
- Employee assistance program
Responsibilities
- Own the end-to-end Core Trade operating infrastructure vision and roadmap, ensuring alignment with business objectives and technology strategy.
- Lead cross-functional collaboration with product, sales, operations and technology to ensure global consistency and ease of adoption.
- Manage and mentor a team of 5-7 specialists, driving performance, resource planning and career development.
- Promote design-for-excellence (DfX) and oversee product development and commercialization within the modernisation program.
- Oversee investment planning, budget, and stakeholder communications to support the platform modernization and change management.
- Establish and enforce program-level risk management and governance in a regulated environment, ensuring compliance with payments and data privacy rules.
Key requirements
- Deep commercial mindset with track record leading large-scale, complex programs in product management.
- Proven experience transforming high-volume transactional businesses from physical to digital and hybrid models.
- Experience with program governance for multi-year, multi-project initiatives.
- Demonstrated innovation across a global platform in a regulated environment.
- Experience with AI and ML technologies and their integration into program strategies.
- Ability to lead diverse teams through organizational and cultural change.
- Excellent communication, negotiation, and interpersonal skills; ability to influence at all levels.
- Bachelor’s degree; Master’s degree preferred.
- strong leadership and people management
- effective stakeholder management and collaboration
- influencing and negotiation
- AI/ML integration in program strategy
- governance frameworks for large programs
- risk and compliance governance
Director, Global Product Manufacturing Lead - Services in London employer: Citigroup
Citi is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets collaboration. As a Sales Director, you will benefit from extensive training and mentorship opportunities, fostering your professional growth while working alongside industry leaders in FX Sales. With a strong commitment to integrity and inclusivity, Citi provides a supportive culture that empowers employees to excel and drive meaningful results for clients.
