Business Communications Manager – Citi Markets (Equities), Vice President in London

The Enterprise Services and Public Affairs (ESPA) team's mission is to enhance how our internal and external stakeholders — including colleagues — perceive and experience Citi by protecting the reputation of the firm, its businesses and the brand. The Global Communications team is an agile, high-impact group that nimbly covers a broad scope of responsibilities ranging from executive communications to corporate culture and reputation.

Our team thrives in a fast-moving, intellectually curious and solution-oriented environment. If you bring a client-oriented mindset, excellent judgment, a passion to learn and a great sense of humor, you'll fit right in.

About the Role

We're looking for an experienced and driven Vice President to join our Citi Markets Communications team. The individual in this role will be responsible for developing and executing holistic, proactive and strategic communications plans for Citi's Equities business. This role will ensure there is consistent, clear and concise messaging including executive communications, social media profile building and engagement, media interviews, and internal messaging to colleagues.

The ideal candidate will bring experience in capital markets or investment banking communications and thrive in a fast-paced environment that supports one of the world's leading global Markets franchises.

As a core pillar of Citi's Markets business, the Equities division provides a comprehensive and leading suite of services to institutional investors, corporations, financial institutions and other market participants. Our business delivers equity trading, sales, research, execution and financing capabilities across cash equities, equity derivatives and prime services, helping clients access global markets, manage risk, enhance returns and execute their investment strategies. Citi's Equities business is an integral part of the firm's ability to provide end-to-end solutions for the world's leading institutional investors.

This role sits at the intersection of thought leadership, and strategic communications, providing support to the Equities leadership team within our Markets business.

Responsibilities

• Support in the development and execution of comprehensive, integrated communication strategies in direct support of our Equities business, aligned to Citi Markets broader growth objectives.
• Translate complex themes into clear, compelling narratives for media, clients and internal stakeholders.
• Support in driving proactive and reactive media relations for the Equities business, cultivating relationships with financial journalists and investment-focused media, and positioning business leaders as authoritative voices in the market.
• Support in the setting of social media content strategies and execution for key Equities leaders, monitor engagement trends and collaborate with internal teams to amplify thought leadership across digital channels.
• Support internal communications efforts to keep colleagues informed and engaged on Equities priorities.
• Draft a wide range of high-quality communications materials, including media pitches, press releases, executive talking points, video scripts, digital content, and client-facing narratives.
• Partner with senior leaders and subject matter experts to ensure communication efforts are strategically aligned with business objectives and regulatory requirements.
• Collaborate with external agencies and internal teams on event planning, investor forums, and the amplification of investment communications across multiple channels.
• Proactively identify communications opportunities and reputational risks, developing innovative solutions to enhance the visibility and credibility of the CIO and Investment Solutions platforms.
• Manage issues and crisis communications that may impact the reputation of the Markets business, exercising sound judgment and discretion.
• Leverage qualitative and quantitative insights to measure the effectiveness of communication strategies and continuously refine approaches.

Qualifications

• Bachelor's degree or equivalent in Communications, Finance, Journalism, Public Relations, or a related field; advanced degree a plus.
• Proven experience in corporate communications, financial communications, or public relations, with exposure to investment management or capital markets.
• The ability to translate sophisticated content into accessible, audience-appropriate messaging.
• Proven track record of developing and executing successful, multi-channel communication strategies in support of senior financial leaders.
• Demonstrated experience managing media relationships with financial press and handling complex or sensitive inquiries with professionalism and discretion.
• Experience developing thought leadership programs and executive communications for C-suite professionals.
• Exceptional written and verbal communication skills, with the ability to articulate complex financial concepts clearly and persuasively for diverse audiences.
• Strong organizational skills, including the ability to manage multiple high-priority workstreams and meet tight deadlines in a fast-paced, matrixed environment.
• Proactive, creative, detail-oriented, and highly organized, with a strong work ethic, sound editorial judgment, and a positive, collaborative attitude.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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