Lead Full Stack Engineer, Exception Management and Workflow Platform

Lead Full Stack Engineer, Exception Management and Workflow Platform

Full-Time 63000 - 77000 £ / year (est.) Hybrid
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At a Glance

  • Tasks: Design and build a cutting-edge exception management and workflow platform.
  • Company: Join Citi, a global leader in financial services technology.
  • Benefits: Enjoy competitive pay, hybrid work model, and ongoing learning opportunities.
  • Other info: Collaborate globally and grow your career in a dynamic tech environment.
  • Why this job: Lead innovative projects that enhance enterprise systems and make a real impact.
  • Qualifications: 6+ years in app development with strong Java and Spring Boot skills.

The predicted salary is between 63000 - 77000 £ per year.

As a Lead Full Stack Engineer, you will design and build the exception management, workflow orchestration, and governance platform that keeps case resolution running smoothly across Citi's enterprise systems. You will architect scalable microservices and intuitive user interfaces, and translate complex business requirements into secure, high-performing software. This role combines hands-on engineering with technical leadership, giving you ownership over how exceptions, approvals, and entitlements are managed at enterprise scale.

Responsibilities

  • Architect and build scalable microservices and REST APIs in Java and Spring Boot that power enterprise-wide exception and case management.
  • Design exception and case management workflows, covering intake, validation, case creation, allocation, and resolution tracking.
  • Develop workflow orchestration using tools such as Camunda or Flowable to enable dynamic routing, task assignment, escalations, and SLA management.
  • Build configurable maker-checker approval frameworks that enforce multi-level approvals, segregation of duties, and delegation policies.
  • Implement entitlement and governance controls, including role- and attribute-based access, fine-grained UI permissions, and full audit trails.
  • Design event-driven integrations with Kafka to support asynchronous processing, real-time notifications, and ServiceNow connectivity.
  • Build high-volume React and TypeScript interfaces, including dashboards and task inboxes, that give users clear visibility into their work.

Required Qualifications & Skills

  • 6+ years of experience in applications development, and managing complex technical projects within financial services or a similarly regulated industry.
  • Hands-on proficiency in Java and Spring Boot, with a track record of architecting secure, scalable microservices, REST APIs and shared platform services consumed across multiple enterprise applications.
  • Experience with workflow orchestration engines such as Camunda, Flowable, or other BPMN-based tools, including dynamic routing, task assignment, escalations and SLA management.
  • Experience designing maker-checker approval frameworks, segregation of duties, entitlement models such as RBAC or ABAC, and audit trail capabilities.
  • Strong Kafka experience for asynchronous processing, event-based workflows, notifications and ServiceNow integration.
  • Proficiency in React and TypeScript for building complex, high-volume enterprise user interfaces.
  • Strong communication and stakeholder management skills, with a bachelor's degree or equivalent experience.
  • Proven ability to design secure, resilient, high-performance shared services consumed by multiple enterprise applications.

Beneficial Skills & Qualifications

  • Master's degree in computer science, engineering, or a related field.

What We Offer

  • Joining Citi's Applications Development team means working on technology that is central to how the bank manages risk, governance, and operational resilience, while building your career within a global organization.
  • Work in a hybrid model with 3 days in the office and 2 days working remotely each week.
  • Lead and grow a team of engineers while deepening your own expertise in modern, event-driven architecture.
  • Access ongoing learning and development programs to build new technical and leadership capabilities.
  • Benefit from competitive compensation and resources that support your financial wellbeing.
  • Collaborate with colleagues and technology teams across Citi's global network on platforms used enterprise-wide.

Apply today to lead the team building Citi's next-generation exception management and workflow governance platform.

Lead Full Stack Engineer, Exception Management and Workflow Platform employer: Citigroup

Citi is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets collaboration. As a Sales Director, you will benefit from extensive training and mentorship opportunities, fostering your professional growth while working alongside industry leaders in FX Sales. With a strong commitment to integrity and inclusivity, Citi provides a supportive culture that empowers employees to excel and drive meaningful results for clients.

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Contact Details:

Citigroup Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Lead Full Stack Engineer, Exception Management and Workflow Platform

✨Join Local Tech Meetups

Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Citigroup or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!

✨Contribute to Open Source Projects

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We think you need these skills to ace Lead Full Stack Engineer, Exception Management and Workflow Platform

Java
Spring Boot
Microservices Architecture
REST APIs
Workflow Orchestration
Camunda
Flowable

Some tips for your application 🫡

Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.

Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Citigroup.

Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Citigroup and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!

Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!

How to prepare for a job interview at Citigroup

✨Brush Up on Your Coding Skills

For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.

✨Know Your Tools and Frameworks

Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Citigroup uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.

✨Showcase Your Projects

Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.

✨Prepare for Behavioural Questions

While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.