b Overview /b p As an IT Business Analyst Lead at Citi, you own end-to-end delivery of complex initiatives, translating business strategy into actionable requirements and coordinating cross-functional teams. You’ll shape AI and data-driven programs, ensure value from model outputs, and drive agile delivery across the value stream. You’ll mentor analysts, communicate with senior leadership, and support digital transformation with a strong focus on risk, ethics, and regulatory discipline. This is a chance to influence strategic tech builds at a global bank. /p b Pay / Benefits /b ul li generous holiday allowance (27 days + bank holidays) /li li discretionary annual performance bonus /li li private medical insurance /li li Employee Assistance Program /li li pension plan /li li paid parental leave /li /ul b Responsibilities /b ul li Own requirements end-to-end across the PDLC, including discovery, backlog grooming, UAT, and post-launch validation /li li Drive AI/ML use case definition with data scientists and engineers /li li Evaluate AI outputs for business fit, bias, explainability, and production readiness /li li Champion agile ceremonies and maintain an outcome-aligned product backlog /li li Coordinate across sponsors, tech, data governance, risk and compliance to unblock dependencies /li li Identify and mitigate delivery and technology risk and propose pragmatic mitigations /li li Assess emerging tech and evolving business needs to recommend enhancements or replatforming /li li Deliver data-informed analysis to define problems, compare solutions, and influence decisions /li li Guide and mentor junior analysts and elevate team analytical capability /li li Lead executive stakeholder communications and drive consensus on roadmaps and OKRs /li li Support digital transformation by modernizing legacy processes through automation and data-driven decision-making /li li Uphold risk, ethics, and regulatory discipline with transparent escalation of control issues /li /ul b Key requirements /b ul li 6–10 years of experience as a Business Analyst or delivery leader in agile environments /li li Experience contributing to or leading AI/ML or data-driven projects /li li Proficiency with MS Office (Word, Excel, Visio, PowerPoint) and advanced Excel for data analysis /li li Familiarity with agile tooling (Jira, Confluence, Azure DevOps) /li li Strong BA fundamentals: elicitation, process mapping, user stories, acceptance criteria /li li Proven ability to lead cross-functional teams and communicate with executive stakeholders /li li Bachelor’s degree (Master’s preferred) /li li Knowledge of data governance, model risk management, and responsible AI concepts (preferred) /li /ul ul li cross-functional collaboration /li li clear communication with executive stakeholders /li li mentoring and coaching /li li AI/ML concepts (model lifecycle, bias, explainability, MLOps) /li li data-driven decision making /li li requirements elicitation and user story writing /li /ul
IT Business Lead Analyst employer: Citigroup
Citi is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets collaboration. As a Sales Director, you will benefit from extensive training and mentorship opportunities, fostering your professional growth while working alongside industry leaders in FX Sales. With a strong commitment to integrity and inclusivity, Citi provides a supportive culture that empowers employees to excel and drive meaningful results for clients.
