Job ID: Posted: Location: Belfast, Northern Ireland, United KingdomCategory: Technology, Digital Design Engineering, ProfessionalCompany: CitiWe're seeking a Senior Product Designer to join a new product team to design and deliver enterprise-scale platforms and applications supporting up to 200,000+ users across critical workflows.You'll work closely with Product, Engineers, and Users to understand complex problems and translate them into intuitive, effective product experiences, and promote cultural change across the organization. You’ll lead design efforts, from understanding and framing the user problem through design and implementation, to measuring how released products perform and identifying opportunities for improvement.As the Senior Product Designer, you’ll need to demonstrate a deep understanding of how you approach complex design problems, working through iterations to reach effective solutions and are able to articulate the design needs, any trade-offs and break them down into prioritized requirements for implementation. You’ll need to manage the overall product experience and elevate the design standards and frameworks within the engineering teams workflows, whilst adhering to the design guidelines and standards of the bank.Key ResponsibilitiesUtilise Figma and other design tools to craft intuitive wireframes, prototypes, and mock-ups that champion user-centred design principlesUnderstand and frame complex user problems, connecting user needs, business objectives and technical constraints to clear product opportunities and design decisions.Use qualitive and quantitative evidence, including product analysis, usage data, user research, and support feedback to inform design concepts and strategies.Confidently articulate and present design concepts to stakeholders at all levels.Collaborate with stakeholders through design thinking workshops and documentation to translate complex business requirements into elegant, user-friendly solutions.Conduct user research, usability testing, and gather feedback to ensure our designs meet the needs of our users.Maintain visibility of relevant support and feedback channels to identify recurring friction, unmet needs and emerging opportunities.Define appropriate usability measures for key workflows and evaluate released functionality against intended user and business outcomes.Work closely with users to understand their requirements and deliver an intuitive and frictionless user experienceUse AI assisted tools and agents across research, design, prototyping, and implementation where they improve speed or quality of delivery.Write user-focused tickets with clarity and intent.Own design quality and decisions for the product, ensuring usability experience meet standards of the enterprise and agreed outcomes.CharacteristicsAble to identify and solve problems effectively.Excellent communication and collaboration skillsA keen eye for detailPragmatic, and a creative approach to managing riskAn advocate of inclusion and diversity in every wayA growth mindset and willingness to learn and adapt in a fast-paced environmentComfortable using evidence to challenge assumptions and inform decisions.Shows enthusiasm and develops trust through empathyPassionate about creating products based on real user needsCurious about emerging technology and willing to work across traditional boundaries between design and engineering.A self-starter with the ability to work effectively in teams and remotelyExperienceProven experience as a Product Designer demonstrating your ability to drive business outcomes through innovative design solutions with development teams and stakeholdersStrong ability to proactively identify and improve areas where necessaryStrong understanding of service design, with the ability to see the wider user experience landscape and how systems and user journeys integrate and interact with each otherStrong experience taking complex or ambiguous problems from discovery and problem definition through design, implementation and iteration.Strong understanding of Figma to create clickable prototypes, creating and using components, variables and other powerful Figma featuresExperience in conducting user research, usability testing and workshops and translating findings into product decisions.Strong understanding and experience working with web-based presentational languages like CSS and semantic HTML (JavaScript is a bonus)Experience using AI assisted design, prototyping or development tools or demonstrated ability to rapidly adapt to emerging technologiesDemonstrated expertise in stakeholder management and conveying complex product and design concepts to diverse audiences from engineers to senior leadership.What we’ll provide youBy joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:27 days annual leave (plus bank holidays)A discretional annual performance related bonusPrivate Medical Care & Life InsuranceEmployee Assistance ProgramPension PlanPaid Parental LeaveSpecial discounts for employees, family, and friendsAccess to an array of learning and development resourcesVisit our About Us | Culture, Values & Benefits page to learn more.Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.------------------------------------------------------Job Family Group: Technology------------------------------------------------------Job Family:Digital Design Engineering------------------------------------------------------Time Type:Full time------------------------------------------------------Most Relevant Skills Please see the requirements listed above.------------------------------------------------------Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.View Citi’s EEO Policy Statement and the Know Your Rights poster.
Senior Product Designer in Belfast employer: Citigroup
Citi is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets collaboration. As a Sales Director, you will benefit from extensive training and mentorship opportunities, fostering your professional growth while working alongside industry leaders in FX Sales. With a strong commitment to integrity and inclusivity, Citi provides a supportive culture that empowers employees to excel and drive meaningful results for clients.
