At a Glance
- Tasks: Process client requests and ensure smooth onboarding in a fast-paced environment.
- Company: Join Citi, a global financial institution with a mission to enable growth.
- Benefits: Enjoy competitive salary, generous holiday allowance, and hybrid working model.
- Other info: Citi promotes a diverse workplace where everyone can thrive.
- Why this job: Be part of a dynamic team making a real impact in client services.
- Qualifications: Experience in financial services and strong communication skills required.
The predicted salary is between 28350 - 34650 Β£ per year.
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi Belfast. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Team/Role Overview
The Client Onboarding group is a client facing organization responsible for the coordination and communication around all underlying activities from sales prospect/new business opportunity through to the first trade. While the client onboarding team are responsible for stewarding the client through the end-to-end onboarding process, our success as a firm depends on many teams and the ability to effectively communicate between them. Generally, the onboarding role is a coordination role with client data set up function happening within the respective control groups. The department has a fast-paced environment, and analysts have deadlines to meet daily and deal with stakeholders across the globe.
What you'll do
- Process client's requests related to system set up including signatories' updates and documentation lodgment.
- Co-operate with internal partners to perform systems maintenance based on documentation related to account opening and maintenance processes.
- Provide response to client and internal inquiries. Prepare documentation for archiving.
- Apply appropriate bank's regulations while processing the requests.
- Remain up to date with the current procedures, internal rules, external regulations, and follow the changes in the aforementioned documents.
- Document operation procedure updates.
- Process clients' instructions ensuring the highest accuracy and effectiveness (ensuring deadlines are adhered to).
What we'll need from you:
- Previous experience in financial services preferred.
- Knowledge of bank products in the scope of opening and maintaining of bank accounts.
- Customer communication experience (internal/external).
- Knowledge on the field of finances and banking.
- Flexibility, team spirit, loyalty.
- High attention to detail.
- Good PC skills (Excel, Word).
- Fluent in both written and spoken English.
- Be able to work under pressure and to meet deadlines.
What we can offer you:
- Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.
- A discretional annual performance related bonus.
- Private medical insurance packages to suit your personal circumstances.
- Employee Assistance Program.
- Pension Plan.
- Paid Parental Leave.
- Special discounts for employees, family, and friends.
- Access to an array of learning and development resources.
Alongside these benefits, Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Senior Legal Analyst in Belfast employer: Citigroup
Citi is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets collaboration. As a Sales Director, you will benefit from extensive training and mentorship opportunities, fostering your professional growth while working alongside industry leaders in FX Sales. With a strong commitment to integrity and inclusivity, Citi provides a supportive culture that empowers employees to excel and drive meaningful results for clients.