Overview
In this role, you will support the quality assurance and risk management process by assessing activities and processes for conformance with policies and standards. You will develop and execute monitoring and testing of controls to evaluate design and operational effectiveness, and report outcomes to leadership. You will collaborate with cross-functional teams to address quality issues and stay aligned with Citi's risk framework. This role offers an opportunity to shape control effectiveness and strengthen governance through hands-on testing and stakeholder engagement. You will work in a formal, risk-conscious environment that values transparency and continuous improvement.
Responsibilities
- Assess activities and processes for compliance with policies, standards, and procedures
- Conduct routine testing of internal activities to ensure quality and identify risks or non-compliance
- Review stakeholder feedback and respond to quality assurance issues promptly
- Support quality testing for business function quality control and transformation lead quality control post-activity
- Develop and execute Monitoring and Testing for controls, including design assessment and operational effectiveness
- Report quality control outcomes and control effectiveness to senior management and stakeholders
- Stay updated with QA testing tools and strategies
- Understand Citi’s risk and control framework and assist in end-to-end monitoring of controls
- Participate in review and challenge processes for control design, implementation, operation, and escalation of deficiencies
- Contribute to embedding risk and control responsibilities within Central Testing Utility
- Involve in CMDA meetings and help draft procedures
- Identify monitoring breaks and suggest enhancements
- Assess risk in business decisions and escalate control issues with transparency
Key requirements
- 6–10 years in operational risk management, compliance, audit, or related controls
- Ability to identify, measure, and manage key risks and controls
- Strong knowledge in development and execution of controls
- Proven experience in control-related functions within financial services
- Experience implementing sustainable solutions and improving processes
- Understanding of compliance laws, rules, and Citi policies
- Strong analytical, verbal and written communication skills
- Ability to engage at senior management level
- Strong problem-solving and decision-making skills
- Ability to manage multiple tasks and priorities
- Proficiency in Microsoft Office (Excel, PowerPoint, Word)
- Analytical thinking
- Stakeholder management
- Problem-solving
- Microsoft Office suite (Excel, PowerPoint, Word)
- Risk management and control frameworks
- Monitoring and testing methodologies
Risk Control Testing, VP in Belfast employer: Citigroup
Citi is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets collaboration. As a Sales Director, you will benefit from extensive training and mentorship opportunities, fostering your professional growth while working alongside industry leaders in FX Sales. With a strong commitment to integrity and inclusivity, Citi provides a supportive culture that empowers employees to excel and drive meaningful results for clients.
