At a Glance
- Tasks: Lead quality assurance testing and ensure compliance with industry standards.
- Company: Join Citi, a global leader in financial services with a commitment to innovation.
- Benefits: Enjoy competitive pay, career growth, and a diverse work environment.
- Other info: Be part of a dynamic team focused on continuous improvement and excellence.
- Why this job: Make a real impact by enhancing risk management and quality control processes.
- Qualifications: Experience in risk management or compliance; strong analytical and communication skills.
The predicted salary is between 45000 - 55000 £ per year.
Individuals in Quality Assurance, Monitoring & Testing are responsible for the assessment of outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality such as quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process. This includes the development and execution of Monitoring and Testing for controls, such as control design assessment, design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tools to assess the effectiveness of key controls designed to address defined risks.
Responsibilities:
- Support for the assessment of activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality.
- Conduct routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance.
- Help review stakeholder/client feedback and respond to any quality assurance complaints or issues in a timely and efficient manner.
- Support quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process.
- Help develop and execute Monitoring and Testing for controls, including control design assessment and design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tool.
- Support reporting on quality control outcomes and control effectiveness to top management and relevant stakeholders.
- Stay up-to-date with the latest quality assurance testing tools and strategies.
- Have a good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk Management.
- Help teams involved in the end-to-end monitoring of the controls as defined in Risk Management policy.
- Participate in the review and challenge process, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution.
- Support to ensure that risk and control responsibilities and accountabilities are embedded within Central Testing Utility.
- Involve in Control & Monitoring Design Assessment (CMDA) meetings and provide help in drafting the procedures.
- Identify any monitoring breaks and suggest enhancements.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards.
Qualifications:
- Experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
- Ability to identify, measure, and manage key risks and controls.
- Strong knowledge in the development and execution for controls.
- Proven experience in control related functions in the financial industry.
- Proven experience in implementing sustainable solutions and improving processes.
- Understanding of compliance laws, rules, regulations, and best practices.
- Understanding of Citi’s Policies, Standards, and Procedures.
- Strong analytical skills to evaluate complex risk and control activities and processes.
- Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level.
- Strong problem-solving and decision-making skills.
- Ability to manage multiple tasks and priorities.
- Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.
Education:
Bachelor's/University degree, Master's degree preferred.
Job Family Group: Controls Governance & Oversight
Job Family: Quality Assurance, Monitoring & Testing
Time Type: Full time
Most Relevant Skills: Analytical Thinking, Assurance Strategy, Constructive Debate, Controls Assessment, Controls Lifecycle, Digital Skills (Including AI), Policy, Procedure, and Regulation, Risk Remediation, Stakeholder Management.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Quality Assurance, Monitoring & Testing Lead Analyst - C13 - BELFAST employer: CitiGroup
Citi is an exceptional employer that offers a dynamic work environment where employees can thrive and make a significant impact in the investment banking sector. With a strong focus on professional development, team collaboration, and community engagement, associates are empowered to grow their careers while contributing to meaningful projects within the Consumer, Luxury & Retail team. Located in a vibrant city, Citi provides unique opportunities for networking and exposure to leading global consumer players, making it an ideal place for ambitious professionals seeking rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Assurance, Monitoring & Testing Lead Analyst - C13 - BELFAST
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like CitiGroup looking for candidates who are engaged and informed.
We think you need these skills to ace Quality Assurance, Monitoring & Testing Lead Analyst - C13 - BELFAST
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at CitiGroup. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at CitiGroup
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with CitiGroup’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
