Overview
In this role you will shape and govern stability across Citi’s Production Management landscape, leveraging AI and automation to reduce toil and improve resilience. You will work with cross-functional partners to set KPIs, SLOs, and governance standards that align with risk appetite. You’ll translate complex data into executive-ready insights and lead strategic initiatives to mitigate systemic risk. This is a high-impact, leadership role at the intersection of technology, risk, and business objectives, offering opportunities to influence global finance systems and transform stability practices.
Pay / Benefits
- hybrid work model
- 27 days annual leave
- discretionary bonus
- private medical care & life insurance
- employee assistance program
- pension plan
Responsibilities
- Define and govern a monthly stability reporting framework with executive-ready visuals
- Model and mature global KPI/SLO frameworks for application stability aligned to risk and business goals
- Apply AI and automation to reduce toil and improve efficiency
- Establish enterprise-wide stability best practices and engineering standards
- Lead cross-functional analyses to propose preventative and corrective initiatives
- Own Focus and Intensive Care remediation programs with senior application owners
- Govern review and attestation of critical stability artifacts (e.g., Change Risk Index, Market Event Management)
- Oversee high-priority stability initiatives, manage stakeholders, and mentor mid-level engineers
- Direct day-to-day stability team operations with autonomous decision-making
Key requirements
- Proven strategic leadership and executive influence with cross-functional governance experience
- Advanced quantitative problem-solving and data-driven diagnostics
- Strong data governance, analytical rigor, and ability to produce auditable reports
- Adaptability to ambiguous environments and shifting priorities
- Proactive driver of process improvement and automation
- Data proficiency with transformation, statistics, and predictive modelling
- Technical proficiency with advanced Excel (VBA, Power Pivot) and presentation tools
- Interest or experience in AI/ML and automation within production/SRE contexts
- Operational leadership with autonomous decision-making
- Strategic communication
- Influence and stakeholder management
- Adaptability and resilience
- Data transformation
- Statistical analysis
- Predictive modelling
Production Management Stability Governance Lead - Senior Vice President in Belfast employer: Citigroup
Citi is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets collaboration. As a Sales Director, you will benefit from extensive training and mentorship opportunities, fostering your professional growth while working alongside industry leaders in FX Sales. With a strong commitment to integrity and inclusivity, Citi provides a supportive culture that empowers employees to excel and drive meaningful results for clients.
