Wealth Investment Solutions - Business Risk Head EMEA

Citi’s Wealth business serves the needs of clients across the entire wealth spectrum. It has been created by combining the Wealth Management businesses across Citi Global Consumer Bank and Citi Private Bank. It serves over 500,000 clients through its global footprint in Asia, EMEA, Mexico, and North America. Wealth delivers a wide range of products and services covering capital markets, managed investments, portfolio management, trust and estate planning, investment finance and banking. By building on the strengths and capabilities across Citi, we intend to transform the way we serve clients across the wealth spectrum, delivering the full range of high tech and high touch capabilities Citi can offer, and ultimately help them achieve their goals.

Investments Business Risk is responsible for managing a holistic and integrated approach to Business risks across the Investments team. Business Risk Director for Program Management will help ensure a continuous improvement mindset and high levels of operating risk discipline including risk planning, operating routines, and broadly the identification of risks, assessing risks, and designing effective mitigation plans for Investment Solutions. The Investment Solutions – EMEA Head of Business Risk will be part of the Citi Wealth team within Investment Solutions. This role will report to the Head of Business Risk for Investment Solutions within Citi Wealth.

Responsibilities

• Senior business leader who will help lead and coordinate an integrated approach to manage, coordinate, measure and mitigate operating risks across the Investments businesses.
• Independent Contributor who can build and scale a function to address evolving business needs.
• Actively engaged in industry activities and trends including regulatory focus areas to help ensure business is proactively engaged.
• Design/evaluate/implement business routines to ensure proactive assessment, discussion and action aligned with operating routines.
• Partner with risk and control professionals to ensure governance routines are effective and aligned with all aspects of risk and strategy.
• Support the Investments Leadership team and their specific organizations with assessment of operational, compliance and reputational risks and the design of effective controls to support business growth and expansion agenda.
• Lead quantitative and qualitative assessments of significance and likelihood of risks in key global investment processes around client suitability, transaction related controls and compliance with policies and applicable global/local regulations.
• Take an end-to-end view to drive greater integration and simplification and automation of controls to accelerate the path to scale across Investment Solutions globally.
• Effectively partner with appropriate stakeholders to strengthen their ability to make data driven impactful decisions, policy/process improvements, and structure and operationalize controls.
• Proactively identify opportunities to improve risk management effectiveness and client experience, while identifying and developing plans to mitigate emerging risks and issues.
• Support the harmonization, enhancement, and greater integration of Wealth policies, standards, procedures, leading appropriate levels of alignment across client segments/product/regions.
• Develop and drive credible plans to identify root causes and remediate issues/regulatory findings, working with cross functional leaders across Wealth.
• Support enhancements to the Material Risk Inventory process for operational, compliance and reputational risks, also guiding the development of non-financial stress testing scenarios.
• Enable the redesign of Investment Solutions Controls toward shared capabilities teams.
• Attract and retain top talent, building a strongly engaged team.
• Lead significant Investment control related regulatory interactions globally, including items related to Citi regulatory commitments with Investment Solutions impact.
• Drive robust data driven process to proactively prepare for internal audit, risk/compliance reviews and regulatory exams in Investment Solutions, as needed.
• Significant Leadership Team interactions and Governance Committee presentations.
• Foster effective partnerships with internal Control Functions and external constituencies, including regulators, community and advocacy groups, and industry/trade associations.
• Maintain processes for appropriate management and escalation of issues.

Qualifications

• Bachelor's degree required.
• Relevant advanced qualifications (e.g., MBA, CFA) preferred.
• Extensive leadership experience in large global financial firms.
• Deep global risk assessment and mitigation leadership experience across financial services.
• Core understanding of financial services regulation, specifically for investment products in local markets FCA Regulations, MiFID, etc. (UK, Lux, Switzerland and UAE).
• Proven ability to demonstrate a growth mindset and achieve results in challenging situations.
• Track record of operating successfully in a complex and highly regulated business environment.
• Demonstrated ability to drive customer journey improvements with enhanced controls.
• Ability to manage a global team, motivating and engaging senior control professionals.
• Experience driving results through influence/thought leadership and a structured approach across cross functional teams.
• Knowledge of best practices in Operational Risk, Compliance, Credit and Financial Operations.
• Advanced analytical ability, asks insightful questions, break analytical challenges into workable components and draws meaningful conclusions.
• Well versed in breaking down complex matters into core issues and root causes that can be more readily addressed.
• Consistently reads different situations accurately and takes appropriate action to gain senior client commitment.
• Articulates clearly how risk technology supports our business, as well as the issues due to gaps between the current technology and known business requirements.