UX Designer

Overview

Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

What We do / The Team

Markets Data, Business Risks & Controls Technology develops and enhances an extensive portfolio of applications helping the business manage operational risk in the company and establish appropriate controls in trading. We support traders, salespeople, risk managers, financial controllers and operations staff located all over the globe. Our portfolio has multiple systems providing market controls, alerts disposition, regulatory reporting and controls inventory applications.

In the Markets Data, Business Risks & Controls Technology team, the role of the UX Designer is a senior level role significantly contributing to the research, analysis, and design of digital products and systems. In this role you will play a key role in conceptualizing and crafting user-centric design solutions. You will collaborate closely with our product and engineering teams to create intuitive, cohesive and engaging experiences for our users. Your expertise in visual design, information architecture, interaction design, and user research will shape our products' look, feel, and function.

Role Overview/What will you do:

• Lead meetings with users, clients, product sponsors and technology to understand project requirements
• Plan and perform UX research, define IA, user journeys, and create personas
• Identify metrics and data that can support decision-making, guiding tech partners where needed to add necessary metrics
• Translate user needs and product requirements into UX requirements, user flows, sketches, wireframes, prototypes, and final designs.
• Perform relevant testing to validate and inform design decisions
• Create wireframes, prototypes, and high-fidelity designs using Figma
• Collaborate with product owners, engineers, and other stakeholders to prioritize UX design work and create deliverables that will satisfy our users’ needs.
• Use and contribute to the approved design system
• Contribute to design standards and best practices
• Perform detailed handover to development teams, ensuring they have all they need to implement the designs
• Provide ongoing support to development, with regular UX review checkpoints ensuring quality and spec are as designed
• Contribute to the wider UX community of practice
• Promote the value of UX within the wider organization
• Advocate for the user at all times, ensuring user-centric design approach in all phases of design and development.

Key Skills and Experience required:

• Strong attention to detail & analytical skills
• Significant experience on complex, enterprise-scale design projects
• Experience in planning and conducting UX research
• Knowledge of usability and accessibility principles.
• Excellent communication and presentation skills
• Excellent skills in Figma
• Experience in using/creating design systems

Education:

• Bachelor’s/University degree, Master’s degree preferred (Optional).
• At least one formal UX Qualification is a strong plus

What we’ll provide you:

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• 27 days annual leave (plus bank holidays)
• A discretional annual performance related bonus
• Private Medical Care & Life Insurance
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Alongside these benefits, Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.