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- Tasks: Lead the strategy and execution of T&E products across UK and Europe.
- Company: Join Citi, a global financial institution with a mission to enable growth.
- Benefits: Enjoy competitive salary, generous holiday allowance, and private medical insurance.
- Other info: Work in a hybrid model with a supportive and inclusive workplace culture.
- Why this job: Make a real impact in a dynamic environment with excellent career growth opportunities.
- Qualifications: Experience in Commercial Cards or Payments, strong project management skills required.
The predicted salary is between 80000 - 100000 £ per year.
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Commercial Cards team. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Team/Role Overview
Citi Commercial Cards is the leading provider of Charge Card solutions to multi-national corporations and public sector organisations, offering global payment capabilities in over 100 countries. Together, the Travel & Entertainment (T&E) and Business-to-Business (B2B) product lines form the core of Citi’s business expense management offering, leveraged by over 8 million cardholders around the world. Reporting to the Head of Citi Commercial Cards - UK & Europe clusters, this senior role is responsible for leading Citi's strategy and execution of T&E business and Digital capabilities across UK and Europe. The role carries responsibility for overseeing all of Citi’s T&E products and solutions including Walking Plastic Cards, Virtual Cards, Central Travel Account, Meetings/Events related solutions amongst others. In addition, the role also includes responsibility for overseeing our digital channels. The role will work closely with global commercial cards product leads, Sales, Client Executives and functions such as Onboarding, Operations, Technology, Service, Compliance, and others to drive meaningful outcomes and deliver on Citi’s growth ambitions.
The successful candidate will have relevant experience in Commercial Cards or Payments space, demonstrated Product Management expertise and new Product/solution roll out experience, sharp commercial acumen and awareness of relevant innovations and market dynamics to capitalize on growth opportunities.
What you’ll do
- Product Management: End-to-end ownership of all Products and Solutions within the T&E space across UK and Europe. Lead the end-to-end product launch lifecycle for new products and capabilities, including the implementation of new Virtual Card offerings and the rollout of the mobile Virtual Card Account offering. Develop detailed product requirements for business and regulatory enhancements and collaborate with cross-functional teams (including design, technology, legal, risk, fraud) to implement the required enhancements by overseeing functional scope, testing and go live readiness. Drive enhancements to our dual network issuance proposition, supporting the transformation of Commercial Cards services towards a digital‑centric and API‑led offering. Deep dive into existing portfolio to identify opportunities, look out for trends, mitigate risks and drive revenue growth and margin improvement.
- Commercialisation & Growth: Provide client pitch support, develop compelling use cases, and conduct competitive intelligence mapping to drive commercial success for T&E and digital capabilities. Collaborate with Sales, Client Executives, and Onboarding Managers to identify market opportunities and support strategic business growth initiatives.
- Subject Matter Expertise & Senior Representation: This is a senior role, with ownership of T&E product strategy, product positioning, business management, sales enablement, and partnership/alliance development and management across UK and Europe. The role requires interaction with senior leadership on a regular basis. Act as a lead Subject Matter Expert (SME) to consult for various functions, providing consultative support to Sales, Account Management, On‑boarding, Technology, Operations, and other teams with detailed technical understanding of our system, platform, and digital features & solutions. Maintain and grow relationships within T&E vertical with Networks, Partners, and broader ecosystem players.
What we’ll need from you
- Relevant industry experience, preferably across the banking & payments space. Commercial or consumer cards experience strongly encouraged.
- Results‑oriented, critical thinker, with strong commercial skills.
- Capability to communicate at all levels and to work in cross‑functionally / highly matrixed environment.
- Strong project management skills, able to understand & influence large projects and development cycles. Project Management certification a plus (Prince2, PMP).
- Familiarity with main product development methods (Agile, SAFe) will also be helpful.
- Ability to optimize product and GTM decisions in a complex environment with competing opportunities.
- University degree (Bachelor and above) in Business, Finance, Engineering, Information Systems.
What we can offer you
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best‑in‑class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
- Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.
- A discretional annual performance related bonus.
- Private medical insurance packages to suit your personal circumstances.
- Employee Assistance Program.
- Pension Plan.
- Paid Parental Leave.
- Special discounts for employees, family, and friends.
- Access to an array of learning and development resources.
Alongside these benefits, Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
Senior Vice President, Commercial Cards Travel & Entertainment Product Head, UK & Europe employer: Citigroup, Inc.
Contact Detail:
Citigroup, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Vice President, Commercial Cards Travel & Entertainment Product Head, UK & Europe
✨Tip Number 1
Network like a pro! Reach out to connections in the finance and payments space, especially those who work at Citi or similar companies. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by diving deep into Citi's Commercial Cards offerings. Know the ins and outs of T&E products and be ready to discuss how your experience aligns with their goals. Show them you mean business!
✨Tip Number 3
Don’t just wait for job postings; proactively reach out to hiring managers or team leads. Express your interest in the role and share how you can contribute to their success. It shows initiative and enthusiasm!
✨Tip Number 4
Utilise our website to apply directly! It’s the best way to ensure your application gets seen. Plus, it gives you a chance to showcase your understanding of Citi’s mission and values right from the start.
We think you need these skills to ace Senior Vice President, Commercial Cards Travel & Entertainment Product Head, UK & Europe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role. Highlight your experience in product management and commercial cards, as these are key for this position. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Senior Vice President role. Share specific examples of your achievements in the payments space that demonstrate your expertise.
Showcase Your Communication Skills: Since this role involves interacting with senior leadership and cross-functional teams, make sure to highlight your communication skills. We want to see how you can convey complex ideas clearly and effectively.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Citigroup, Inc.
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of Citi's T&E products and solutions. Familiarise yourself with their features, benefits, and how they compare to competitors. This will not only help you answer questions confidently but also demonstrate your genuine interest in the role.
✨Showcase Your Commercial Acumen
Be prepared to discuss your experience in driving revenue growth and identifying market opportunities. Think of specific examples where you've successfully launched products or enhanced existing offerings. Highlight your ability to analyse trends and mitigate risks, as this is crucial for the Senior Vice President role.
✨Prepare for Cross-Functional Collaboration
Since this role involves working closely with various teams, be ready to share examples of how you've effectively collaborated in a matrixed environment. Discuss your project management skills and how you've influenced large projects, ensuring you convey your ability to communicate at all levels.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking thoughtful questions about Citi’s future strategies in the T&E space or how they plan to enhance their digital capabilities. This shows that you're not just interested in the position but also in the company's direction and your potential role in it.