Senior Business Analyst

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Engineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech.

Role Overview

The Senior Business Analyst is responsible for accomplishing results through the management of a professional team or department. The team drives the overall financial governance and business analytic deliverables of the business. The role coordinates and manages activities such as the tracking of business financials, employee headcount and other administrative needs as necessary. Manages ad hoc projects as needed.

• Partner with local and regional business management team to ensure alignment of business goals
• Assist leadership and stakeholders with developing projects, determining strategies, and defining/providing metrics
• Prepare analytics in support of executive reviews, including business initiatives
• Develop and maintain relationships with key partners and senior management to influence behavior and decision‑making
• Execute analysis of annual 3‑year Strategic/Operating Plans, mid‑year reforecasts, and monthly outlooks in partnership with management team and LFOs
• Prepare materials, record minutes, and follow‑up as needed on items for business committees and/or regular business meetings
• Seek out sources, track, consolidate and analyze ad‑hoc and regular business requests
• Drive implementation of business‑driven projects across functions, working closely with relevant senior leadership
• Provide input into and recommend technology change, process improvements and control framework enhancements
• Seek out and ensure corrective actions are implemented for control related issues and remedial action is taken
• Communicate business knowledge, product knowledge, and requirements to business and support functions
• Acts as SME to senior stakeholders and/or other team members
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgement regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervising the activity of others and creating accountability with those who fail to maintain these standards

Qualifications

• 6+ years of experience in financial markets business or business support
• 6+ years of demonstrated success in managing large, complex budgets/financials
• 3+ years of experience in global and complex settings with multiple stakeholders
• 3+ years experience working with data metrics
• Must have strong data analytics experience
• Must have strong Excel experience
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
• Ability to work with counterparts in different areas of the organization
• Ability to manage workstreams in parallel and prioritize
• Proven problem‑solving and decision‑making skills
• Experience in Chief of Staff Office or FP&A is preferred
• Demonstrated expertise of Microsoft Office product suite; basic macro coding experience and proficiency in Microsoft Access and PowerPoint preferred
• Consistently demonstrates clear and concise written and verbal communication skills
• Technology organization experience is a plus

Education

• Bachelor’s Degree/University degree or equivalent experience

What we’ll provide you

By joining Citi, you will not only be part of a business‑casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• 27 days annual leave (plus bank holidays)
• A discretionary annual performance‑related bonus
• Private Medical Care & Life Insurance
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please contact our Accessibility team.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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