PMAE Program Manager

PMAE Program Manager

Belfast Full-Time 48000 - 72000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead cross-functional projects, ensuring quality and driving solutions in a dynamic environment.
  • Company: Join Citi Belfast, a global leader in financial services with a commitment to diversity and inclusion.
  • Benefits: Enjoy a hybrid work model, generous holiday allowance, private medical insurance, and performance bonuses.
  • Why this job: Perfect for problem solvers eager to learn and grow while making a real impact.
  • Qualifications: 5+ years in project management, PMP or PRINCE2 certification preferred, and strong MS Office skills.
  • Other info: Work in a supportive culture where you can be your authentic self every day.

The predicted salary is between 48000 - 72000 £ per year.

Team Overview

The Program Management Advisory and Execution (PMAE) is the only enterprise level resource that supports all business units across the bank to plan, execute and govern complex cross-functional initiatives, programs, and projects. We act as partners to interject project management discipline to work efforts. The team works across silos and moves from topic to topic while continuing to maintain and follow program management rules of governance.PMAE an organization consisting of over 70 project management professionals, each with a very robust and diverse background.

Role Overview

The work will vary across engagements, but generally will range from regulatory compliance to risk management, to the integration of technology into the business process. PMAE is not a technology-centric project management office, it’s work includes the integration of the technology projects into cross-functional business initiatives as part of a larger body of work. This is a highly matrixed organization where your direct manager will not be providing daily oversight of your actions and project management skills. You will be expected to operate independently, while interacting with your clients and stakeholders on a day-to-day basis.

As initiatives, programs and projects close, you will then be assigned to a new body of work with new sponsors and new stakeholders, while maintaining your direct PMAE supervisory chain. If you like solving new, challenging, and complex problems, while continually learning new parts of the business and growing your network – this is the perfect role for you. Each PMAE team member needs to be a purpose-led and values driven leader at every level, comfortable with constant change.

What you will be doing

  • This is a mid-level project / program manager role with the expectation to have had a previous experience driving end-to-end execution of programs while leveraging a structured PM methodology. The position offers extensive opportunity for growth while driving and executing all activities within a project\’s life cycle
  • You will lead cross-functional projects or programs with a broad impact across the organization and may be required to manage multiple projects simultaneously
  • Additionally, you will be expected to be the subject matter expert in project methodology and consistently follow established processes while proactively identifying opportunities for improvement. You will be responsible for ensuring all workstream owners within your project(s) are informed and follow established procedures

Day to Day Responsibilities

  • Ensure the consistent quality of deliverables for assigned programs & projects to include providing quality control process for workstreams within your project or program
  • Ensure the quality of results support the broader initiative. Anticipate problems and proactively identify solutions that address root causes
  • Effectively guide, influence and direct individuals who are responsible for separate work efforts to achieve common goals, whether leading direct reports or accomplishing tasks through influence (matrix management)
  • Lead within a complex/global matrix environment
  • Define program requirements independently and execute
  • Influence team as well as stakeholders in decisions that result in material improvements observed by others. Collaborate and consult with executive leadership, stakeholders, project leads, executive leadership, sponsors, and business partners to clarify and define project requirements
  • Provide independent 3rd party challenge for program deliverables, plans and other requirements
  • Solve complex problems and turn incomplete, conflicting, or ambiguous inputs into tactical action plans or solutions
  • Embody strong team leadership and project management skills, possess the ability to mobilize a diverse set of stakeholder teams towards a common goal. Acts as a change catalyst by identifying and helping others see where new ideas can benefit program objectives
  • Drive the pace of work for self and other project resources while independently managing the program holistically
  • Make decisions in end-to-end project management, demonstrating ownership of the entire process from beginning to end while developing and implementing program and project level processes, procedures, and performance metrics
  • Define and provide clarity for program objectives and plans. Develop structure & controls around program delivery to ensure successful completion, mitigate ambiguity, and enable effective decision making
  • Establish relationships with all stakeholders to help define the initial scope, timeline, resource needs, and costs (if any) of the projects/program and work with management or project organization. Engage key stakeholders early and often and actively look for opportunities to improve collaboration
  • Communicate effectively to distil complex thoughts and strategies into simple, actionable recommendations

What we need from you

  • 5+ years of experience managing complex projects and programs following a structured methodology
  • Professional experience in a large corporation, within the financial sector is advantageous
  • Demonstrated ability to independently lead complex projects/programs within broader program/initiatives managing all activities in lifecycle associated with projects/programs that are long-term, line of business wide, and medium to high risk, scope and complexity with a broad impact
  • Finance or accounting experience as a plus
  • Experience with enterprise program management tools
  • PMP or PRINCE2 certification. Or the ability to obtain certification within 1 year of employment
  • Technical proficiencies in MS Project, Word, Excel, and PowerPoint required
  • Bachelor\’s Degree or equivalent work experience
  • Must be able to work at designated Citi location3 days / week

What we can offer you

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

  • Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
  • A discretional annual performance related bonus
  • Private medical insurance packages to suit your personal circumstances
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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Job Family Group:

Project and Program Management

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Job Family:

Program Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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PMAE Program Manager employer: Citigroup Inc.

Citi Belfast is an exceptional employer that fosters a dynamic and inclusive work culture, offering a hybrid working model that promotes work-life balance. With a generous holiday allowance, competitive salary, and extensive learning and development resources, employees are empowered to grow their careers while contributing to impactful projects across the financial sector. Join a team of purpose-led professionals dedicated to driving innovation and excellence in project management, all within a supportive environment that values diversity and collaboration.
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Contact Detail:

Citigroup Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land PMAE Program Manager

✨Tip Number 1

Familiarise yourself with the specific project management methodologies mentioned in the job description, such as PMP or PRINCE2. Understanding these frameworks will not only help you in interviews but also demonstrate your commitment to the role.

✨Tip Number 2

Network with current or former employees of the PMAE team at Citi. Engaging with them can provide valuable insights into the team culture and expectations, which can be a great advantage during your application process.

✨Tip Number 3

Prepare to discuss your experience in managing complex projects, especially in a financial context. Be ready to share specific examples that highlight your ability to lead cross-functional teams and navigate a matrixed environment.

✨Tip Number 4

Showcase your problem-solving skills by thinking of examples where you've turned ambiguous situations into actionable plans. This aligns well with the role's requirement for independent decision-making and effective communication.

We think you need these skills to ace PMAE Program Manager

Project Management
Cross-Functional Leadership
Stakeholder Engagement
Risk Management
Regulatory Compliance
Change Management
Problem-Solving Skills
Analytical Skills
Communication Skills
Matrix Management
Program Methodology Expertise
Quality Control
Decision-Making
Enterprise Program Management Tools
PMP or PRINCE2 Certification
Technical Proficiency in MS Project, Word, Excel, and PowerPoint

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in project and program management, especially in complex environments. Use specific examples that demonstrate your ability to manage multiple projects and lead cross-functional teams.

Craft a Compelling Cover Letter: In your cover letter, express your passion for project management and how your values align with the company's mission. Mention your experience with structured methodologies and your ability to work independently in a matrixed organisation.

Showcase Problem-Solving Skills: Provide examples in your application that illustrate your problem-solving abilities. Discuss how you've turned ambiguous situations into actionable plans and how you’ve influenced stakeholders to achieve common goals.

Highlight Relevant Certifications: If you have a PMP or PRINCE2 certification, make sure to mention it prominently. If not, indicate your willingness to obtain one within the first year of employment, as this shows commitment to professional development.

How to prepare for a job interview at Citigroup Inc.

✨Showcase Your Project Management Experience

Be prepared to discuss your previous experience managing complex projects. Highlight specific examples where you successfully led cross-functional teams and delivered results, especially in a matrixed environment.

✨Demonstrate Problem-Solving Skills

Expect to be asked about how you've tackled challenging problems in the past. Prepare to share instances where you identified root causes and implemented effective solutions, showcasing your analytical thinking.

✨Understand the Role of Stakeholders

Familiarise yourself with the importance of stakeholder engagement. Be ready to discuss how you have built relationships with stakeholders in previous roles and how you plan to collaborate effectively in this new position.

✨Communicate Clearly and Effectively

Practice distilling complex ideas into simple, actionable recommendations. During the interview, focus on clear communication, as this is crucial for influencing team members and stakeholders alike.

PMAE Program Manager
Citigroup Inc.
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  • PMAE Program Manager

    Belfast
    Full-Time
    48000 - 72000 £ / year (est.)

    Application deadline: 2027-07-21

  • C

    Citigroup Inc.

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