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For Companies At a Glance
- Tasks: Manage payroll services and resolve employee queries with precision.
- Company: Join Citi, a global financial leader dedicated to responsible growth and client partnership.
- Benefits: Enjoy hybrid work, competitive salary, generous holidays, and private medical insurance.
- Why this job: Be part of a supportive culture that values your individuality and professional growth.
- Qualifications: Previous payroll experience and strong communication skills are essential.
- Other info: Citi promotes diversity and inclusion, ensuring everyone feels welcome.
The predicted salary is between 28800 - 43200 £ per year.
Are you looking for a career move that will put you at the heart of a global financial institution? This role requires a proactive individual who will primarily be responsible for delivering an effective and accurate payroll service to all employees on Citi’s UK Payroll. By joining Citi Belfast, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Team/Role Overview
This role will involve dealing with complex employee queries including PAYE tax issues, whilst delivering a high level of customer service at all times.
What you’ll do
- Resolve employee queries using Servicenow.
- Follow all standard processes and guidance.
- Maintain employee records on Workday.
- Calculate and record payroll deductions or earnings as necessary.
- Review and audit payroll records including sickness payments and retrospective pay.
- Reconcile earnings and deduction totals.
- Create and maintain maternity schedules.
- Participate in projects and initiatives as they arise.
What we’ll need from you
- Previous relevant Payroll experience (necessary).
- Experience of using Workday Payroll (desirable).
- Experience of working for a global company (desirable).
- Excellent verbal and written communication skills.
- Analytical and high attention to detail, excellent troubleshooting skills, and creative problem-solving skills.
- Ability to be self-motivated and self-directed and think and act independently while also being team-oriented.
- Bachelor’s/University degree or equivalent professional experience.
What we can offer you
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
- Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.
- A discretional annual performance-related bonus.
- Private medical insurance packages to suit your personal circumstances.
- Employee Assistance Program.
- Pension Plan.
- Paid Parental Leave.
- Special discounts for employees, family, and friends.
- Access to an array of learning and development resources.
Alongside these benefits, Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
Payroll Specialist employer: Citigroup Inc.
Contact Detail:
Citigroup Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payroll Specialist
✨Tip Number 1
Familiarise yourself with Workday Payroll, as it's mentioned as a desirable skill. If you have access to any online tutorials or courses, take the time to learn the basics and functionalities of the system. This will not only boost your confidence but also show your proactive approach during interviews.
✨Tip Number 2
Brush up on your knowledge of PAYE tax issues and payroll deductions. Being able to discuss these topics confidently in an interview will demonstrate your expertise and readiness for the role. Consider preparing some real-life examples of how you've handled similar queries in the past.
✨Tip Number 3
Highlight your experience working in a global company during networking opportunities or interviews. Share specific instances where you successfully navigated complex employee queries or collaborated with international teams, as this aligns well with Citi's global operations.
✨Tip Number 4
Prepare to showcase your analytical skills and attention to detail. You might be asked to solve hypothetical payroll scenarios during the interview, so practice articulating your thought process clearly. This will help you stand out as a candidate who can effectively troubleshoot and resolve issues.
We think you need these skills to ace Payroll Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous payroll experience and any relevant skills, especially your familiarity with Workday Payroll. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your analytical skills and attention to detail. Mention specific examples of how you've resolved complex employee queries in the past, as this is a key part of the role.
Highlight Relevant Experience: In your application, emphasise your experience working for a global company and any projects or initiatives you've participated in that relate to payroll services. This will show your ability to adapt in a diverse environment.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Payroll Specialist.
How to prepare for a job interview at Citigroup Inc.
✨Know Your Payroll Basics
Brush up on your payroll knowledge, especially regarding PAYE tax issues and payroll deductions. Being able to discuss these topics confidently will show that you understand the core responsibilities of the role.
✨Familiarise Yourself with Workday
Since experience with Workday Payroll is desirable, take some time to learn about its functionalities. If you have prior experience, be ready to share specific examples of how you've used it in past roles.
✨Prepare for Complex Queries
Think about potential complex employee queries you might encounter and how you would resolve them. Demonstrating your analytical skills and problem-solving abilities will impress the interviewers.
✨Showcase Your Communication Skills
As excellent verbal and written communication skills are essential, practice articulating your thoughts clearly. Consider preparing a few scenarios where you successfully communicated complex information to others.
