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For Companies At a Glance
- Tasks: As an Operations Analyst, you'll process orders and transactions while ensuring accuracy and compliance.
- Company: Join Citi, a global financial institution dedicated to responsible financial services and client growth.
- Benefits: Enjoy hybrid working, generous holidays, private medical insurance, and a competitive salary.
- Why this job: Gain in-depth knowledge of trade life cycles and collaborate with diverse teams in a supportive environment.
- Qualifications: GCSE English & Maths required; data analysis experience preferred.
- Other info: Attend a three-week training academy to kickstart your career in Markets Operations.
The predicted salary is between 28800 - 43200 £ per year.
Organization Overview
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Confirmations Team.
By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Markets Operations Belfast Overview
Our Operations groups are core to the success of the Markets business. We support a wide range of internal stakeholders alongside having significant interaction with external clients, playing a key role in the overall client experience.
A role within Markets Operations means that you will have a global reach, in a supportive environment which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter.
You can play an important part in transforming and simplifying our operating model.
Role Overview
The role involves daily engagement with External Clients, Front Office trading and sales, internal stakeholders and third party vendors to reconcile exception items and identify/resolve at root cause.
What you’ll do
- Assisting clients with all trade confirmation related issues
- Close liaison with internal businesses and stakeholders
- Ensuring all issues and breaks are raised and resolved appropriately, in a timely and risk‑conscious manner
- Produce timely accurate reporting statements to ensure appropriate oversight of client accounts
- Assist with process improvement
- Understand impact of applicable regulations on the business area and ensure that all regulatory requirements are met
- Assist with client onboarding
What we’ll need from you
- Experience of working in a legal/financial service organisation preferable
- Proven track record in delivering results in a challenging and changing environment
- Excellent communication skills
- Ability to interpret data
- Attention to detail
- Problem‑solving skills
Successful candidates will attend a two week Market Operations Training Academy if required. This aims to help you understand how Markets Operations work and where your role fits in in Citi while also providing you with all the tools needed to be the best you can be in your new role.
What we can offer you
This role will provide you with an opportunity to grow your client services skills, develop an in depth understanding of our products, the full trade lifecycle and the exposure to work with global teams in Citi.
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best‑in‑class benefits they need to be well, live well and save well.
By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
- Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
- A discretionary annual performance related bonus
- Private medical insurance packages to suit your personal circumstances
- Employee Assistance Program
- Pension Plan
- Paid Parental Leave
- Special discounts for employees, family, and friends
- Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
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Operations Analyst-Entry Level employer: Citigroup Inc.
Contact Detail:
Citigroup Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Analyst-Entry Level
✨Tip Number 1
Familiarise yourself with the financial services industry, particularly in areas related to securities and derivatives. Understanding the trade life cycle and the role of operations within this context will give you a solid foundation to discuss during interviews.
✨Tip Number 2
Enhance your data analysis skills by practising with Excel and other analytical tools. Being proficient in these areas is crucial for the Operations Analyst role, and showcasing your ability to handle data effectively can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Citi, especially those in the Markets Operations team. Engaging in conversations about their experiences can provide valuable insights and may even lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 4
Prepare for potential interview questions by practising your communication skills. Since clear and concise communication is essential for this role, being able to articulate your thoughts effectively will demonstrate your suitability for the position.
We think you need these skills to ace Operations Analyst-Entry Level
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Operations Analyst role. Emphasise your data analysis capabilities, communication skills, and any experience in high-risk environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific aspects of Citi's operations that excite you and how your background makes you a great fit for their team.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Excel and Word, as well as any experience with trade verifications or transaction processing. Use examples to demonstrate your ability to manage multiple tasks effectively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an Operations Analyst role.
How to prepare for a job interview at Citigroup Inc.
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an Operations Analyst. Familiarise yourself with trade verifications, settlement tasks, and regulatory controls. This will help you answer questions confidently and demonstrate your genuine interest in the position.
✨Showcase Your Analytical Skills
Since data analysis is a key part of the role, be prepared to discuss your experience with data analysis tools and techniques. Bring examples of how you've used these skills in previous roles or projects to solve problems or improve processes.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities in high-risk environments. Think of examples from your past experiences where you successfully managed multiple tasks or resolved issues under pressure.
✨Communicate Clearly
As communication skills are crucial for this role, practice articulating your thoughts clearly and concisely. During the interview, ensure you listen carefully to questions and respond thoughtfully, showcasing your verbal communication skills.
