Middle Office Product Development Manager, Vice President

Are you a senior product management professional ready to shape the future of Fund Services at one of the world's leading financial institutions? As a Middle Office Product Development Manager at Citi, you will own the planning, development, and execution of a high-impact Middle Office product roadmap — spanning operating model transformation, platform redesign, data capabilities, Agentic AI, and evolving client needs. This is a Vice President-level opportunity within Citi's Fund Services business, where your decisions will directly influence product strategy, client outcomes, and the direction of a globally significant business.

Responsibilities

• Lead strategic product development and transformation initiatives across the Funds Middle Office, ensuring each program aligns with business objectives and delivers measurable outcomes for clients and the business.
• Manage the end-to-end execution of complex, cross-functional programs by coordinating across product, technology, and operations teams to achieve consistent and timely delivery of the Middle Office product roadmap.
• Champion Agile ways of working across Middle Office Agile Release Trains, mentoring Product Owners, guiding adherence to Agile best practices, and contributing to Program Increment planning and reporting.
• Translate high-level business strategy into actionable product development plans, proactively identifying and mitigating risks to maintain delivery momentum and protect the integrity of committed outcomes.
• Bridge business requirements, product vision, and technical implementation by developing scalable solutions — including the deployment of AI frameworks — to accelerate time to market and improve operational efficiency.
• Apply in-depth knowledge of core Middle Office products — including Trade Matching, Settlement, IBOR, Performance, Client Reporting, and Post Trade Compliance — to guide product decisions and ensure effective integration across the operating model.
• Build and advance data capabilities across the business, including data quality control frameworks and real-time client data offerings, while fostering a data-first culture within the team.
• Engage senior internal stakeholders and external clients to gather feedback, communicate product progress, and align on future-state vision, ensuring Citi's Fund Services business remains a preferred partner in the market.

Required Qualifications & Skills

• Significant experience in product management or business analysis, with direct exposure to Middle Office functions within a Funds Services environment.
• Deep knowledge of core Middle Office services including Trade Matching, Settlement, and Investment Book of Record (IBOR) management and oversight.
• Hands-on experience with AI and machine learning automation projects, applied to process improvement or the development of new product features.
• Demonstrated ability to manage competing priorities across complex, multi-functional programs while adapting to shifting requirements and tight timelines.
• Strong ability to influence and collaborate across a broad range of stakeholders including Operations, Technology, Controls, Compliance, Legal, and Finance.
• Excellent written and verbal communication skills, with the ability to convey complex information clearly and concisely to both technical and non-technical audiences.
• Strong analytical, problem-solving, and decision-making capabilities, with the ability to work autonomously, prioritise effectively, and drive initiatives forward without close direction.
• A collaborative team player who builds productive working relationships across functions and seniority levels to achieve shared outcomes.
• Bachelor's degree or equivalent professional experience, with a preference for candidates holding a Master's degree.

Beneficial Skills & Qualifications

• Familiarity with Order Management Systems such as Charles River, Aladdin, Bloomberg AIM, or Simcorp.
• Exposure to digital assets, distributed ledger technology-based trading strategies, or cryptocurrency fund administration.
• Experience partnering with external vendors or technology alliances to co-develop products or manage strategic agreements.
• Background in managing multi-function or globally distributed programs at scale.
• Experience in or exposure to private markets — including private equity, private credit, real assets, or infrastructure — as Citi continues to develop and expand its private markets servicing capability across Fund Services.

What We Offer

At Citi, we put our people first — offering a competitive package designed to support your financial wellbeing, career growth, and work-life balance. Joining Citi's Fund Services team means working in a performance-driven, globally connected environment where your contributions have real impact. You will benefit from a hybrid working model of three days in the office and two days working remotely, alongside a comprehensive set of benefits built around what matters most.

• Competitive base salary, reviewed annually to reflect your performance and the market.
• Discretionary annual performance-related bonus.
• Generous holiday allowance starting at 27 days plus bank holidays, increasing with tenure.
• Private medical insurance with packages tailored to your personal circumstances.
• Pension plan to support your long-term financial security.
• Paid parental leave to support you and your family when it matters most.
• Employee Assistance Program providing confidential support for personal and professional wellbeing.
• Special discounts for employees, family members, and friends.
• Access to a broad range of learning and development resources to support your continued professional growth.
• Hybrid working model — three days in the office and two days working remotely each week.