Technical Product Manager - Enterprise GenAI Platforms in London

We are Citi’s Application, Platform and Engineering team, a high‑octane, startup‑minded group operating within the enterprise. Our mission is to engineer the bank's Generative AI platforms, next‑generation AI gateways, and mission‑critical, global building blocks. We are building the frontier of enterprise AI, operating with the agility, speed, and creativity of a startup, backed by the scale of a global bank.

We are looking for a Product Manager who defies traditional boundaries. You won't just manage products; you will build, innovate, and lead. You will wear multiple hats—shifting seamlessly from whiteboarding to product strategy and execution. You need to be hands‑on, highly resilient, and ready to get creative to solve unprecedented challenges in the GenAI space. This is a rare opportunity to be part of a "first‑of‑its‑kind" initiative. You will have the autonomy of a startup founder with the resources to impact the global financial ecosystem.

You might be a good fit if you:

• Bring your deep‑dive product management expertise, with a strong technical intuition and the ability to engage meaningfully with engineering teams.
• Thrive in a results‑driven environment, where flexibility fuels impact.
• Be a game‑changer, ready to step beyond your designated role.
• Love the synergy of close collaboration with engineering, design, and stakeholders.
• Seize the opportunity to explore machine learning and its real‑world applications at scale, translating complex technology into compelling product narratives.
• A relentless passion to learn more about machine learning and generative AI, bringing your knowledge to shape Citi's future.

What you’ll do:

• Bridge the Gap: Excel at translating between deeply technical engineering teams, product leadership, and business stakeholders, making complex trade‑offs understandable across all audiences.
• Drive Planetary‑Scale Impact: Lead the delivery of mission‑critical AI platforms that serve the entire enterprise.
• Navigate Ambiguity: Thrive in ambiguous situations, bringing structure, clarity, and execution to complex challenges with competing priorities and limited resources.
• Manage the Chaos: Utilize strong organizational skills to manage multiple parallel workstreams effectively across distributed, fast‑moving teams.
• Measure What Matters: Take a data‑driven approach to program management, using metrics and scorecards to measure progress, drive accountability, and iterate quickly.
• Adapt & Overcome: Operate comfortably at a breakneck pace where priorities shift based on customer feedback, competitive dynamics, and technological breakthroughs.

Who You Are:

• A Resilient Innovator: You are hands‑on, creative, and don't back down when things get tough.
• An Influential Leader: You have experience managing programs that require organizational change.
• A Master Communicator: You possess excellent written and verbal communication skills, capable of distilling complex AI concepts into clear business value.
• A Voracious Learner: You have an intrinsic desire to learn, rapidly fill in your own missing skills, and share those learnings clearly and concisely with the rest of the team.
• Mission‑Driven: You are deeply passionate about the challenges and responsibilities of bringing frontier Generative AI capabilities to enterprise customers safely, securely, and at scale.

What We Believe In:

We do not have boundaries between product and engineering, and we expect all our team members to contribute across disciplines as needed. We take a product‑focused approach and care about building solutions that are robust, scalable, and easy to use. We enjoy working in a fast‑paced team tackling cutting‑edge problems by constantly testing and learning. We believe in delivering fast, iterating and pivoting as we go, rather than defining the perfect solution upfront.

What we’ll provide you:

This is a unique role that will put you in the position to be part of a new venture and actively drive change. Every day there will be new challenges that will help you develop new skills that can drive your career. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• 27 days annual leave (plus bank holidays)
• A discretional annual performance related bonus
• Private Medical Care & Life Insurance
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.