Middle Office Product Development Manager, Vice President in London

Are you a senior product management professional ready to shape the future of Fund Services at one of the world's leading financial institutions? As a Middle Office Product Development Manager at Citi, you will own the planning, development, and execution of a high-impact Middle Office product roadmap — spanning operating model transformation, platform redesign, data capabilities, Agentic AI, and evolving client needs. This is a Vice President-level opportunity within Citi's Fund Services business, where your decisions will directly influence product strategy, client outcomes, and the direction of a globally significant business.

Responsibilities

• Lead strategic product development and transformation initiatives across the Funds Middle Office, ensuring each program aligns with business objectives and delivers measurable outcomes for clients and the business.
• Manage the end-to-end execution of complex, cross-functional programs by coordinating across product, technology, and operations teams to achieve consistent and timely delivery of the Middle Office product roadmap.
• Champion Agile ways of working across Middle Office Agile Release Trains, mentoring Product Owners, guiding adherence to Agile best practices, and contributing to Program Increment planning and reporting.
• Translate high-level business strategy into actionable product development plans, proactively identifying and mitigating risks to maintain delivery momentum and protect the integrity of committed outcomes.
• Bridge business requirements, product vision, and technical implementation by developing scalable solutions — including the deployment of AI frameworks — to accelerate time to market and improve operational efficiency.
• Apply in-depth knowledge of core Middle Office products — including Trade Matching, Settlement, IBOR, Performance, Client Reporting, and Post Trade Compliance — to guide product decisions and ensure effective integration across the operating model.
• Build and advance data capabilities across the business, including data quality control frameworks and real-time client data offerings, while fostering a data-first culture within the team.
• Engage senior internal stakeholders and external clients to gather feedback, communicate product progress, and align on future-state vision, ensuring Citi's Fund Services business remains a preferred partner in the market.

Required Qualifications & Skills

• Significant experience in product management or business analysis, with direct exposure to Middle Office functions within a Funds Services environment.
• Deep knowledge of core Middle Office services including Trade Matching, Settlement, and Investment Book of Record (IBOR) management and oversight.
• Hands-on experience with AI and machine learning automation projects, applied to process improvement or the development of new product features.
• Demonstrated ability to manage competing priorities across complex, multi-functional programs while adapting to shifting requirements and tight timelines.
• Strong ability to influence and collaborate across a broad range of stakeholders including Operations, Technology, Controls, Compliance, Legal, and Finance.
• Excellent written and verbal communication skills, with the ability to convey complex information clearly and concisely to both technical and non-technical audiences.
• Strong analytical, problem-solving, and decision-making capabilities, with the ability to work autonomously, prioritise effectively, and drive initiatives forward without close direction.
• A collaborative team player who builds productive working relationships across functions and seniority levels to achieve shared outcomes.
• Bachelor's degree or equivalent professional experience, with a preference for candidates holding a Master's degree.

Beneficial Skills & Qualifications

• Familiarity with Order Management Systems such as Charles River, Aladdin, Bloomberg AIM, or Simcorp.
• Exposure to digital assets, distributed ledger technology-based trading strategies, or cryptocurrency fund administration.
• Experience partnering with external vendors or technology alliances to co-develop products or manage strategic agreements.
• Background in managing multi-function or globally distributed programs at scale.
• Experience in or exposure to private markets — including private equity, private credit, real assets, or infrastructure — as Citi continues to develop and expand its private markets servicing capability across Fund Services.

What We Offer

• At Citi, we put our people first — offering a competitive package designed to support your financial wellbeing, career growth, and work-life balance.
• Joining Citi's Fund Services team means working in a performance-driven, globally connected environment where your contributions have real impact.
• You will benefit from a hybrid working model of three days in the office and two days working remotely, alongside a comprehensive set of benefits built around what matters most.
• Competitive base salary, reviewed annually to reflect your performance and the market.
• Discretionary annual performance-related bonus.
• Generous holiday allowance starting at 27 days plus bank holidays, increasing with tenure.
• Private medical insurance with packages tailored to your personal circumstances.
• Pension plan to support your long-term financial security.
• Paid parental leave to support you and your family when it matters most.
• Employee Assistance Program providing confidential support for personal and professional wellbeing.
• Special discounts for employees, family members, and friends.
• Access to a broad range of learning and development resources to support your continued professional growth.
• Hybrid working model — three days in the office and two days working remotely each week.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.