At a Glance
- Tasks: Support KYC and Onboarding projects with analysis, documentation, and stakeholder coordination.
- Company: Join Citi, a global financial institution focused on client growth and economic progress.
- Benefits: Competitive salary, generous holiday allowance, hybrid working model, and best-in-class benefits.
- Other info: Dynamic environment with exposure to senior leaders and multiple business functions.
- Why this job: Be part of a transformative team shaping the future of client onboarding and KYC processes.
- Qualifications: Strong analytical skills, basic KYC knowledge, and proficiency in Microsoft Office.
The predicted salary is between 36000 - 60000 € per year.
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in business analysis, problem solving, execution leadership and communication to Citi’s new firmwide KYC and Onboarding horizontal team.
By joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Team/Role Overview
As part of the establishment of the Know Your Customer (KYC) and Onboarding horizontals firm-wide, a team is being created to shape and execute the firm’s Target Operating Model (TOM) for KYC and Client Onboarding, including overseeing and consolidating technology investments in these areas. These initiatives aim to eliminate friction points, streamline processes, reduce duplication, enhance operational efficiency, and significantly improve the client experience, while upholding regulatory compliance. The new team will partner closely with key stakeholders across all Business Lines, Operations, Technology, and Compliance.
What you’ll do
- Project Support & Task Execution: Provide analytical and administrative support to projects and workstreams within the KYC and Onboarding program, executing defined tasks efficiently.
- Process Documentation & Analysis: Assist in documenting current state processes and contribute to the analysis of future state designs for client onboarding and KYC reviews.
- Data Gathering & Reporting: Collect data, assist in preparing reports on project status, KPIs, and metrics, and contribute to presentations for various stakeholders.
- Stakeholder Coordination: Facilitate communication and coordination between various internal teams (Business, Operations, Technology, Compliance) on project-related activities.
- Requirements Documentation: Support the gathering and documentation of business requirements for digital solutions and process improvements.
- Client Experience Data Analysis: Assist in analyzing data related to client journeys to identify pain points and opportunities for improvement.
- Change Management Assistance: Support change management activities, including preparing communications, training materials, and tracking adoption.
- Centralized Capability Research: Conduct research and provide support for the development and implementation of centralized capabilities.
- AI Solution Support: Assist in tasks related to the implementation and testing of AI solutions for document processing and data management.
What we’ll need from you
- Analytical Skills: Strong analytical capabilities with the ability to interpret data and identify trends.
- Organizational Skills: Excellent organizational skills and attention to detail, capable of managing multiple tasks.
- KYC/Onboarding Awareness: Basic understanding of KYC principles and the client onboarding process in financial services.
- Communication: Good written and verbal communication skills, able to articulate information clearly and concisely.
- Collaboration: Proven ability to work effectively as part of a team and collaborate with diverse stakeholders.
- Problem-Solving: Entry-level problem-solving skills, with a proactive approach to identifying and addressing issues.
- Tools Proficiency: Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and willingness to learn project management tools.
- Process Focus: An interest in process analysis and optimization.
- Adaptability: Ability to adapt to changing priorities and work in a dynamic environment.
- Learning Agility: Eagerness to learn about digital solutions, client experience, and AI technologies.
What we can offer you
While this role is firm wide this opportunity will be a part of Services, Citi’s ‘crown jewel’, and to contribute to the successful planning and execution of a new, exciting, strategic, firm-wide transformation initiative. Exposure to multiple teams as the role has a global and scope that covers multiple functions and business lines. Opportunity to interact with senior leaders and decision makers across different functions and geographies.
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as generous holiday allowance starting at 27 days plus.
KYC and Onboarding Horizontals Analyst, Assistant Vice President in London employer: Citigroup, Inc.
Citi is an exceptional employer that prioritises employee well-being and professional growth, offering a dynamic work environment in London. As part of a global financial institution, you will have the opportunity to engage with senior leaders and contribute to transformative initiatives while enjoying a competitive salary, generous holiday allowance, and a hybrid working model that promotes work-life balance. Join us to be part of a team that values collaboration, innovation, and making a positive impact on communities.
StudySmarter Expert Advice🤫
We think this is how you could land KYC and Onboarding Horizontals Analyst, Assistant Vice President in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Citi or in the KYC and Onboarding space. A friendly chat can give us insights into the company culture and maybe even a referral!
✨Tip Number 2
Prepare for those interviews! Brush up on your analytical skills and be ready to discuss how you can contribute to streamlining processes and enhancing client experiences. We want to see your problem-solving skills in action!
✨Tip Number 3
Show off your adaptability! Be ready to share examples of how you've handled changing priorities in the past. This role is all about navigating a dynamic environment, so let’s highlight that flexibility!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative!
We think you need these skills to ace KYC and Onboarding Horizontals Analyst, Assistant Vice President in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the KYC and Onboarding Analyst role. Highlight your analytical skills, problem-solving abilities, and any relevant experience in financial services. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about KYC and onboarding processes. Share specific examples of how you've tackled similar challenges in the past. We love a good story that showcases your skills!
Showcase Your Communication Skills:Since communication is key in this role, make sure your application reflects your ability to articulate ideas clearly. Whether it's through your CV or cover letter, we want to see concise and effective communication that grabs our attention.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at Citi. We can’t wait to see your application!
How to prepare for a job interview at Citigroup, Inc.
✨Know Your KYC
Before the interview, brush up on your understanding of KYC principles and the client onboarding process. Familiarise yourself with current trends and challenges in the financial services sector, as this will show your genuine interest and readiness to contribute.
✨Showcase Your Analytical Skills
Prepare to discuss specific examples where you've used your analytical skills to solve problems or improve processes. Think about how you can relate these experiences to the role's requirements, especially in data gathering and reporting.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since communication is key in this role, consider doing mock interviews with a friend or using online platforms to refine your verbal skills and ensure you can convey complex information simply.
✨Demonstrate Adaptability
Be ready to discuss situations where you've had to adapt to changing priorities or work in a dynamic environment. Highlight your learning agility and willingness to embrace new technologies, especially in relation to AI solutions and digital tools.
