Global Head of Client Experience & AI-Driven Insights in London

Global Head of Client Experience & AI-Driven Insights in London

London Full-Time 100000 - 150000 Β£ / year (est.) No working from home possible
Citigroup, Inc.

At a Glance

  • Tasks: Lead and enhance client experience strategies across global business lines.
  • Company: Join Citigroup Inc., a leader in financial services with a focus on innovation.
  • Benefits: Competitive salary, comprehensive benefits, and opportunities for professional growth.
  • Other info: Based in Greater London, offering a vibrant work culture and career advancement.
  • Why this job: Shape the future of client experience in a dynamic, data-driven environment.
  • Qualifications: 15+ years in client experience roles with strong leadership and communication skills.

The predicted salary is between 100000 - 150000 Β£ per year.

Citigroup Inc. is seeking a Global Head of Client Experience to define and enhance the client experience strategy across its business lines.

The role requires strategic leadership, collaboration, and expertise in client experience metrics.

The ideal candidate will have 15+ years in client experience roles, with significant leadership experience, strong communication skills, and a data-driven approach to decision-making.

The position is based in Greater London.

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Citigroup, Inc.

Contact Details:

Citigroup, Inc. Recruitment Team

We think you need these skills to ace Global Head of Client Experience & AI-Driven Insights in London

Strategic Leadership
Client Experience Strategy
Collaboration
Client Experience Metrics
Data-Driven Decision Making
Strong Communication Skills
Leadership Experience