Director, Trade Data Stategy and Management Lead - Services in London

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Trade and Working Capital Solutions team. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Citi, a leading global bank, serves approximately 200 million customer accounts and operates in over 160 countries and jurisdictions. Citi provides a broad range of financial products and services, including consumer banking, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities encompass safeguarding assets, lending money, making payments, and accessing capital markets for our clients.

Team/Role Overview:

Trade and Working Capital Solutions (TWCS) within the Services organisation is a dynamic, high-growth global business offering working capital solutions across Banking, Capital Markets, Mergers and Acquisitions, and Citi Commercial Bank client segments in over 100 countries. As a critical component of the TWCS Business Execution team, the Data Organisation is responsible for establishing and implementing the overall data strategy and governance framework, ensuring high-quality data to drive business value.

This Director-level role is a senior global position responsible for defining and executing the data strategy and roadmap, aligned with various Lines of Business (LOBs) that act as domain owners for their respective products. The role is pivotal in delivering the Technology Book of Work assigned to Data Strategy, leading Data ART (Agile Release Train) scrum teams as the Trade product representative with Technology and Operations and ensuring the achievement of Data OKRs (Objectives and Key Results) as defined by technology investments. This position is crucial for developing and implementing the TWCS data strategy to align with overarching business objectives and foster data-driven decision-making across the organisation.

The successful candidate will collaborate closely with Data Engineering teams, Data Managers, ART Leadership, and Business Heads to oversee data governance, quality, and management processes, ensuring data integrity, security, and accessibility while identifying new opportunities to leverage data for business growth and operational efficiency.

What you will do:

• Lead the definition and execution of the Trade Data Strategy and roadmap, ensuring alignment with LOB product visions, design, channel alignment, on-premise and cloud data strategy for the business and overall product experience.
• Manage a team of data managers responsible for delivering the Technology Book of Work specifically assigned to Data Strategy initiatives.
• Act as the Trade product representative within Data ART (Agile Release Train) scrum teams, collaborating with Technology and Operations to ensure the successful achievement of Data Objectives and Key Results (OKRs) defined by technology investments.
• Work in partnership with Data Governance team to implement robust data governance model, data quality, and data management frameworks across TWCS to ensure data integrity, security, curation, and compliance of data to Citi standards and policies, and accessibility.
• Collaborate with Data Engineering teams to define requirements for data architecture, infrastructure, connectivity to internal and external data sources, and tools that support the overall data strategy.
• Identify opportunities to leverage data for business growth, operational efficiency, and enhanced client experience within the Trade business.
• Stay abreast of emerging data technologies, industry trends, and regulatory developments related to data management and analytics in the financial services sector, incorporating relevant insights into the TWCS data strategy.
• Establish and monitor key performance indicators (KPIs) and metrics to measure the success and impact of data initiatives, regularly reporting progress to senior management and stakeholders.
• Lead the creation of TWCS external data services (e.g., online reporting, cash-flow analytics services, asset and data marketplaces, billing information), the self-serve data consumption strategy and plan.
• Drive data-driven decision-making processes by providing insights and recommendations based on comprehensive data analysis.
• Foster strong partnerships with stakeholders across Business, Technology, Operations and lead the TWCS engagement with TTS PDS team on all data initiatives to ensure a unified approach to data strategy and management.
• Production of internal MI dashboards to support improved decision making (across product operating model, profitability/unit cost, client returns, capital/RWA distribution, origination, operations metrics, resource allocation, client service).
• Drive data analytics insights: the use of data to drive business actions and growth (examples: client origination, client cross-sell, multi-product, multi-region, resource allocation).
• Familiarity with risk analytics associated with the real-time risk management of a wholesale credit-lending business and the risk management thereof.

What we’ll need from you:

• Experience: Significant experience in data strategy, data management, or related consulting roles within financial services, with a number of years in a leadership capacity.
• Data Strategy & Governance Mastery: Proven ability to architect and articulate a clear data strategy that directly supports business objectives, encompassing data acquisition, storage, processing, and consumption. This includes defining investment plans and roadmaps for data initiatives.
• Data Governance Frameworks: Deep expertise in establishing and enforcing robust data governance policies, standards, and procedures (e.g., data ownership, data stewardship, metadata management, data lineage). Critical for ensuring data quality, compliance, and trustworthiness.
• Data Quality Management: Proficiency in implementing methodologies and tools for data profiling, cleansing, validation, and continuous monitoring to ensure high data accuracy and reliability.
• Regulatory Compliance (Financial Services): In-depth understanding of data-related regulations and compliance requirements within the financial industry (e.g., GDPR, CCPA, BCBS 239, data privacy laws). This includes translating regulatory needs into actionable data policies.
• Data Architecture & Modelling Concepts: Strong conceptual grasp of data architecture principles (e.g., data warehousing, data lakes, data meshes), data modelling techniques, and database technologies.

Leadership, Management & Communication:

• Strategic Leadership: Visionary leadership to drive complex data initiatives, inspire teams, and foster a data-driven culture across the organisation. This includes setting OKRs and KPIs for data initiatives.
• Team Leadership & Development: Proven ability to build, lead, mentor, and develop high-performing data management teams, including data managers and specialists. Credibility to C-suite level across all aspects of data and data services.
• Cross-Functional Collaboration & Influence: Exceptional skills in collaborating with diverse stakeholders (e.g., Business Heads, Technology, Operations, Legal, Risk, Compliance) to align on data strategies, secure buy-in, and drive adoption.
• Executive Communication & Presentation: Ability to communicate complex data concepts, strategies, and insights clearly and concisely to senior management and non-technical audiences, influencing decision-making.
• Change Management: Expertise in leading organizational change related to data adoption, new data processes, and cultural shifts towards a data-centric approach.
• Trade Finance & Transactional Banking Knowledge: In-depth understanding of trade finance products, services, processes, and the associated data landscape, including international trade regulations and market dynamics.
• Financial Market Understanding: Familiarity with financial markets, trading instruments, and market dynamics to identify trends and opportunities.
• Business Process Acumen: Ability to understand business processes deeply and identify how data can be leveraged to optimize operations, improve client experience, and drive revenue growth.

Analytical & Technical Aptitude (Strategic):

• Data Analysis & Interpretation: Strong analytical mindset to interpret complex data, identify patterns, extract insights, and make data-driven recommendations.
• Metrics & KPI Definition: Proficiency in defining, tracking, and reporting on key performance indicators (KPIs) and metrics to measure the success and impact of data initiatives.
• Data Tooling & Technology Awareness: Familiarity with data visualization tools (e.g., Tableau, Power BI), business intelligence platforms, and data management systems. Understanding of how these tools can support data strategy execution.
• Agile Methodology & Project Management: Experience with Agile frameworks (e.g., Scrum, SAFe) for managing data-related projects and programs, ensuring timely delivery and adaptation to evolving requirements.
• Problem-Solving & Strategic Thinking: Ability to dissect complex data challenges, identify root causes, and devise innovative and practical solutions.
• Strategic Planning: Capability to develop long-term plans that align data initiatives with overall business strategy, anticipating future needs and market shifts.

Educational Background:

• Bachelor’s degree or University degree in Computer Science, Data Science, Business Administration, Finance, or a related quantitative field. Master’s degree is preferred.

What we can offer you:

• A challenging and rewarding role at the forefront of strategic transformation and innovation within a leading global financial institution.
• Opportunity to significantly impact the future direction, efficiency, and client offerings of Trade and Working Capital Solutions.
• Exposure to a wide range of senior leaders and complex global initiatives.
• A dynamic and inclusive work environment that fosters growth and development.

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretionary annual performance-related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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