Integrated Client Engagement, Vice President

Citi Wealth’s Integrated Client Engagement (ICE) Team’s mission is to drive measurable commercial outcomes by leveraging Citi’s iconic global brand and deep client relationships. This will be achieved by systematic global collaboration across Citi’s Banking and Wealth divisions to identify corporate clients with Wealth needs and individual clients with Banking needs, and by strategically aligning Citi Wealth’s client-facing resources with global wealth creation trends.

As a team formed in 2024, ICE is seeking a VP-level contributor based in London, UK, to help with this effort in Europe, UK, and Middle East and Africa clusters. The candidate must be a highly motivated self-starter, willing to take on a variety of roles and responsibilities, including but not limited to:

• Maintenance and oversight of management reporting, data gathering, and official recording of cross-divisional initiatives and outcomes, including revenue shares, employee metrics, and management of compliance oversight of processes connected with those.
• Combining an understanding of wealth management and/or investment banking industries (ideally both) and achieving a learning curve to further develop skills to assist internal and external coverage efforts.
• Coordination of business management efforts, including with business and control partners, related to existing and new businesses.
• Assisting in the maintenance of, and the design of new processes/protocols to ensure efficient processing and escalation of internal and client requests or issues to achieve the stated goals and outcomes of the Group.
• Working with management and others on the team globally to monitor progress towards strategic goals.
• Maintaining privacy of Wealth clients and security of MNPI/Insider/Banking data to ensure that sensitive data is only shared on a “need to know” basis with appropriate personnel.
• Appropriately assessing risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients, and assets by driving compliance with applicable laws, rules, and regulations.

Qualifications:

• A good track record of experience in a similar role.
• Applicable experience demonstrated via (preferably a combination of) (i) experience in or working with wealth management industry and (ii) experience with and/or track record of or working closely with Investment, Corporate or Commercial Banking industry or Capital Markets.
• A demonstrated understanding of operating companies, their organizational needs, and capital cycles.
• Excellent analytical and problem-solving skills.
• Excellent oral and written communication skills and ability to facilitate discussions.
• Team player and relationship management skills.
• Ability to work independently, prioritize tasks, multi-task, and take ownership of tasks, projects, or initiatives.
• Extremely organized, motivated, and self-starter.
• Must work well under pressure, hard-working, and possess a positive attitude.
• Ability to quickly grasp and master new concepts/requirements and related product/functional knowledge.
• Experience of working with traditional business software (MS Office) as well as a propensity to adopt agile methodologies and tools.
• Ability to learn/understand some technical implications and potential business impact of system design.
• Willingness to ask questions, desire to challenge and improve processes, and seek out answers.

Education:

Bachelor’s/University degree, Master’s degree preferred.

Job Family Group: Business Strategy, Management & Administration

Job Family: Business Management

Time Type: Full time

Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries (“Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

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