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- Tasks: Support HR services and enhance organisational performance while resolving employee issues.
- Company: Join Citi, a global financial institution dedicated to responsible growth and economic progress.
- Benefits: Enjoy hybrid working, competitive salary, generous holidays, private medical insurance, and more.
- Why this job: Be part of a dynamic team that values your contributions and fosters personal growth.
- Qualifications: Bachelor's degree or equivalent experience; knowledge of UK and Ireland employment laws required.
- Other info: Citi promotes a diverse workplace where everyone can thrive and be their authentic selves.
The predicted salary is between 28800 - 43200 £ per year.
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi’s HR Partnership & Delivery (HRPD) Team.
By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Team/Role Overview:
The HR Delivery Partner is an intermediate level position responsible for the delivery of day-to-day HR support in coordination with a global Human Resources team. The overall objective of this role is to provide a broad range of HR services to client groups within Citi.
What you’ll do:
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Deliver HR services and build capabilities to drive organizational performance through individuals and managers, as well as possess the mindset to increase process effectiveness and efficiency
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Responsible for HR delivery and implementation across the employee lifecycle
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Partner with business managers and other key stakeholders to resolve Employee Relations (ER) issues, ensuring appropriate actions are taken and risks are assessed
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Partner with Human Resource Advisors (HRAs) and Centers of Excellence (COEs) on HR priorities in respective client populations (when applicable) to ensure delivery and implementation of HR solutions
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Ensure escalated client/employee issues are resolved with urgency, and employment policies and practices are interpreted consistently
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Work with relevant stakeholders in HRP&D including, , manager, employee, Employee Relations (ER), Legal, as well as build and maintain partnerships to foster trust and accountability
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Resolve moderately complex HR issues conferring with managers when necessary
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Assist progressively large or more complex employee populations and participate in cross-Citi projects
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Has the ability to operate with a limited level of direct supervision.
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Can exercise independence of judgement and autonomy.
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Acts as a subject matter expert to C13 and below managers and employees /or other team members.
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Appropriately assess risk when business decisions are made, demonstrating consideration for the firm\’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.
What we’ll need from you:
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Knowledge of applicable UK and Ireland Employment laws
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Working knowledge of industry standards and practices
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Proficient in Microsoft Office and PeopleSoft
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Demonstrated analytical skills
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Consistently demonstrates clear and concise written and verbal communication
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Bachelor’s degree/University degree or equivalent experience
What we can offer you:
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
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Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
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A discretional annual performance related bonus
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Private medical insurance packages to suit your personal circumstances
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Employee Assistance Program
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Pension Plan
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Paid Parental Leave
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Special discounts for employees, family, and friends
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Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
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Job Family Group:
Human Resources
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Job Family:
HR Advisors & Generalist
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Time Type:
Full time
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .
View Citi’s EEO Policy Statement and the Know Your Rights poster.
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HR Delivery Partner employer: Citigroup Inc.
Contact Detail:
Citigroup Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Delivery Partner
✨Tip Number 1
Familiarise yourself with UK and Ireland employment laws, as this knowledge is crucial for the HR Delivery Partner role. Consider taking a short online course or reading up on recent changes to ensure you're well-prepared for discussions during the interview.
✨Tip Number 2
Network with current or former employees at Citi, especially those in HR roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the position.
✨Tip Number 3
Brush up on your analytical skills by practising case studies or HR scenarios that require problem-solving. Being able to demonstrate your thought process in resolving HR issues will set you apart during interviews.
✨Tip Number 4
Prepare to discuss your experience with Microsoft Office and PeopleSoft, as proficiency in these tools is essential for the role. Think of specific examples where you've used these applications to improve HR processes or support employee needs.
We think you need these skills to ace HR Delivery Partner
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the HR Delivery Partner position at Citi. Tailor your application to highlight how your skills and experiences align with their needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in HR, particularly in areas like Employee Relations and compliance with employment laws. Use specific examples to demonstrate your analytical skills and ability to resolve complex HR issues.
Showcase Communication Skills: Citi values clear and concise communication. Ensure that your application reflects your written communication skills. Use straightforward language and structure your documents well to make them easy to read.
Tailor Your Documents: Customise your CV and cover letter for the HR Delivery Partner role. Mention your proficiency in Microsoft Office and PeopleSoft, and any relevant qualifications or certifications that would make you a strong candidate for this position.
How to prepare for a job interview at Citigroup Inc.
✨Understand the Role
Make sure you have a clear understanding of the HR Delivery Partner role and its responsibilities. Familiarise yourself with Citi's HR services and how they impact organisational performance, as this will help you articulate your fit for the position.
✨Showcase Your Knowledge of Employment Laws
Since knowledge of UK and Ireland employment laws is crucial for this role, be prepared to discuss relevant legislation and how it applies to HR practices. This demonstrates your expertise and readiness to handle employee relations issues.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in HR scenarios. Think of examples from your past experiences where you successfully resolved complex HR issues or improved processes, as this will highlight your analytical skills and independence.
✨Demonstrate Communication Skills
Effective communication is key in HR roles. Practice articulating your thoughts clearly and concisely, both verbally and in writing. You might be asked to explain HR policies or procedures, so being able to communicate these effectively will set you apart.
