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- Tasks: Lead global credit risk management, overseeing 300+ team members and enhancing client experience.
- Company: Join Citi, a leading global bank committed to innovation and excellence in financial services.
- Benefits: Enjoy competitive pay, career development opportunities, and a diverse, inclusive work environment.
- Why this job: Make a real impact in a dynamic role that shapes credit risk strategies and processes.
- Qualifications: 15+ years in banking or credit risk management with strong leadership and project management skills.
- Other info: Citi values diversity and is an equal opportunity employer.
The predicted salary is between 72000 - 108000 £ per year.
ICM Global Credit Risk Management Services (CRMS) supports the credit production process by capturing and maintaining credit facility data for WLCR and CCR products globally. CRMS coordinates the alignment of policies, processes, controls, data, reporting and governance across wholesale lending capabilities. The pillar's core functions include:
- Credit facility setup and maintenance
- Excess approval management
- Document custody and tracking
- Regulatory reporting
Responsible for the design, implementation and execution of processes to manage credit risks while ensuring a sound control environment at all times along with excellent client experience.
Provide Leadership and Strategic Direction for CRMS globally including direct management of 300+ people. Maintain close interaction and co-ordination with ICM, Banking, International, Citi Commercial Bank (CCB), Treasury and Trade Solutions (TTS), Risk Management, Operations, Legal and Finance. Maintain frequent and high level of interaction with senior management across all lines of defense including Product, Coverage and Functional lines in addition to various Local Regulatory Authorities. Cover diverse portfolio including Global and Top Tier Local Corporates, Commercial, Financial Institutions, Central Banks and Public Sector client segments. Institute and ensure effectiveness of controls and processes meet all internal policies and regulatory requirements/expectations. Lead projects and provide valuable input with various working groups created to enhance processes, controls, performance and efficiency supporting the strategic direction of ICM, Client and Citi.
Key Responsibilities
- Act as CRMS point of contact Globally; effectively represent at a senior level including global business forums.
- Partner with global leadership in defining and executing CRMS target operating model in conjunction with many of the wholesale credit programs.
- Effective control and management of the Global function.
- Identification, development, and implementation of CRMS initiatives that increase efficiency, strengthen controls, data quality and positively improve the overall client experience.
- Act as the key contact and take accountability for internal and external audits.
- Lead projects and provide valuable input with various working groups created to enhance processes, controls, performance and efficiency.
- Partner with Product Management to reduce risk, automate and streamline through technological capabilities.
- Recruitment and selection of staff. Coach, mentor, develop, train, motivate and evaluate team members including succession planning.
- Represent global initiatives to standardize or refine the global credit process. Reassess processes, propose and contribute to implementation of enhanced and streamlined standard processes.
- Contribute to implementation of Institutional Credit Management global and regional strategic plans.
- Management of operational risk and controls by tracking and monitoring key performance indicators, regular and robust Manager Control Assessments (MCA), and use of continuous process improvement techniques to identify areas of weakness and implementing corrective actions as appropriate.
- Building and maintaining a robust control environment across all areas of responsibility and elimination of manual touch points.
Experience/Knowledge
- An experienced, capable and influential manager who can deliver high quality service in a very demanding, constantly changing and frequently ambiguous environment.
- Risk based thinking and analytical mind set; capacity to proactively anticipate, identify and resolve problems.
- Significant operational experience in credit risk management or related areas.
- Demonstrable ability to achieve positive outcomes against rigorous objectives.
- Demonstrated knowledge of best practices and trends in credit risk management in addition to understanding the local regulatory environments.
- Experience in applying strong project management discipline, governance & controls as well as change management programs and initiatives.
- Product development and program management leadership preferably within the business.
- Manages multiple teams of senior professionals through other senior managers.
Qualifications
- Bachelor’s / University degree. Master’s degree and managerial experience a distinct advantage.
- Demonstrate a consistent track record having worked as a Program or Project Manager, Transformation Lead, PMO or hands on credit and risk management experience.
- At least 15 years’ experience in Product Development, Banking or Credit Risk Management, including 10+ years of managerial experience.
- In depth understanding of global and local trends in Financial reporting and standards including regulatory reporting.
Competencies
- Resilience, adaptability and the ability to stay focused.
- Ability to achieve results through influence of stakeholders and clients and the leadership of and participation in virtual teams.
- Ability to analyze complex, ill-defined problems and to develop practical solutions.
- Ability to work in a dynamic and fast-paced environment.
- Keen attention to details.
Global Head of Credit Risk Management Services employer: Citigroup Inc.
Contact Detail:
Citigroup Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Head of Credit Risk Management Services
✨Tip Number 1
Network with professionals in the credit risk management field. Attend industry conferences or webinars where you can meet potential colleagues and leaders in the sector. This will not only help you gain insights into the role but also make valuable connections that could support your application.
✨Tip Number 2
Familiarise yourself with the latest trends and regulations in credit risk management. Being knowledgeable about current practices and regulatory changes will demonstrate your commitment to the field and your ability to lead effectively in this role.
✨Tip Number 3
Prepare to discuss your leadership style and experiences in managing large teams. Since this position involves overseeing over 300 people, showcasing your ability to motivate and develop talent will be crucial during interviews.
✨Tip Number 4
Research StudySmarter's values and mission. Understanding our company culture and how it aligns with your own values will help you articulate why you're a great fit for the Global Head of Credit Risk Management Services role when you apply through our website.
We think you need these skills to ace Global Head of Credit Risk Management Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in credit risk management and leadership roles. Use specific examples that demonstrate your ability to manage large teams and implement effective processes.
Craft a Compelling Cover Letter: In your cover letter, express your passion for credit risk management and outline how your skills align with the job's requirements. Mention your experience in managing operational risks and your understanding of regulatory environments.
Highlight Leadership Experience: Given the seniority of the role, emphasise your leadership experience. Discuss how you've successfully led teams, managed projects, and influenced stakeholders in previous positions.
Showcase Problem-Solving Skills: Provide examples of complex problems you've solved in your career, particularly in credit risk management. Highlight your analytical mindset and ability to develop practical solutions in challenging environments.
How to prepare for a job interview at Citigroup Inc.
✨Showcase Your Leadership Skills
As the Global Head of Credit Risk Management Services, you'll be expected to lead a large team. Be prepared to discuss your leadership style, how you motivate and develop your team, and provide examples of successful projects you've led.
✨Demonstrate Your Knowledge of Regulatory Environments
Given the importance of compliance in this role, make sure to highlight your understanding of local and global regulatory requirements. Discuss any relevant experiences where you've successfully navigated complex regulations.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in ambiguous situations. Prepare examples that showcase your analytical mindset and how you've proactively identified and resolved issues in credit risk management.
✨Emphasise Your Project Management Experience
With a focus on enhancing processes and controls, be ready to discuss your project management experience. Highlight specific initiatives you've led, the outcomes achieved, and how you ensured stakeholder engagement throughout the process.
