Responsibilities
- The Prime Finance Application Support role is responsible for partnering with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implement solutions.
- Hands‑on Technical SME responsible for driving production incident resolution and implementing preventative measures to avoid technical reoccurrences.
- Partners with multiple technology (including Development and Infrastructure) teams to ensure appropriate integration of functions to meet goals.
- Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document systems impacts and support requirements.
- Acts as advisor or coach to new or junior‑level analysts; allocates work.
- Participates in weekend support rotation schedule.
Qualifications
- Experience in Prime Brokerage, Margin application support or similar.
- Understanding of Trade settlement workflows.
- Advanced execution capabilities and ability to adjust quickly to changes and re‑prioritization.
- Effective written and verbal communications including ability to explain technical issues in simple terms that non‑IT staff can understand.
- Experience of Linux servers, MSSQL, Oracle and Mongo DB as well as monitoring and observability tools.
- Knowledge/experience of problem Management Tools.
Benefits
- Hybrid working model (up to 2 days working at home per week).
- Competitive base salary (annually reviewed).
- 27 days annual leave (plus bank holidays).
- Discretional annual performance related bonus.
- Private Medical Care & Life Insurance.
- Employee Assistance Program.
- Pension Plan.
- Paid Parental Leave.
- Special discounts for employees, family, and friends.
- Access to an array of learning and development resources.
