At a Glance
- Tasks: Lead quality control assessments and improve risk management processes across the organization.
- Company: Join Citi, a global leader in financial services with a commitment to excellence.
- Benefits: Enjoy a full-time role with opportunities for growth and development in a dynamic environment.
- Why this job: Make a significant impact on regulatory commitments while collaborating with diverse teams.
- Qualifications: Bachelor's degree or equivalent experience; strong communication and problem-solving skills required.
- Other info: Citi values diversity and is an equal opportunity employer.
The predicted salary is between 43200 - 72000 £ per year.
The Business and Function Quality Control (BFQC) role is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognised authority for an area within the business. Requires risk and control awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas. Significant impact on the area through assessment of complex deliverables. Provides advice and counsel related to the regulatory commitments of the business. Work impacts various businesses, which eventually affects the overall performance and effectiveness of Citi’s regulatory commitments.
What you’ll do
- Responsible for quality control and assurance assessments multiple risk and control programmes for the organisation including defining the strategy, approach, processes, quality, tools and reporting that provide global risk management consistency and excellence.
- Establishes quality control process of attributes to ensure proper calculation and control.
- Works closely with business partners on findings and makes recommendations on improving practices.
- Recommends procedural implementation and risk management process with Regulatory Business Commitment Milestone (RBCM) Teams.
- Examines procedures for consistency and gaps relative to regulatory commitments in addition to impacts on customer experience.
- Conducts internal testing of RBCMs. Monitors exceptions within RBCMs.
- Leverages data to examine impacts to regulatory commitments.
- Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and /or other team members.
- Appropriately assesses RBCMs when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.
What we’ll need from you:
- Relevant work experience in Business Risk & Controls Experience in financial services.
- Consistently demonstrates clear and concise written and verbal communication skills
- Effective organisational influencing skills required Demonstrated ability to lead global team efforts
- Excellent problem-solving skills
- Ability to see the big pictures with high attention to critical details
- Demonstrated ability to develop and implement strategy and process improvement initiatives Bachelor’s/University degree or equivalent experience, potentially Masters degree
Job Family Group:
Risk Management
Job Family:
Business Risk & Control
Time Type:
Full time
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries (“Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .
View the ” EEO is the Law ” poster. View the EEO is the Law Supplement .
View the EEO Policy Statement .
View the Pay Transparency Posting
Business Function Quality Control, Vice President employer: Citigroup, Inc.
Contact Detail:
Citigroup, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Function Quality Control, Vice President
✨Tip Number 1
Familiarize yourself with the latest trends and regulations in risk management and quality control within the financial services sector. This knowledge will not only help you understand the role better but also demonstrate your commitment to staying updated, which is crucial for a strategic position like this.
✨Tip Number 2
Network with professionals in the industry, especially those who are already working in risk management or quality control roles. Engaging in conversations with them can provide insights into the expectations of the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you've successfully implemented quality control processes or improved risk management practices. Being able to articulate these experiences will showcase your expertise and problem-solving skills.
✨Tip Number 4
Demonstrate your ability to influence and guide others by preparing to share strategies on how you have effectively communicated complex ideas to diverse stakeholders in previous roles. This will highlight your developed communication and diplomacy skills, which are essential for this position.
We think you need these skills to ace Business Function Quality Control, Vice President
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Business Function Quality Control role. Tailor your application to highlight relevant experience in risk management and quality control.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in business risk and controls, particularly within financial services. Use specific examples that demonstrate your ability to lead teams and implement strategic initiatives.
Demonstrate Communication Skills: Since effective communication is crucial for this role, ensure your application showcases your written and verbal communication skills. Consider including examples of how you've influenced stakeholders or improved processes through clear communication.
Showcase Problem-Solving Abilities: Provide examples in your application that illustrate your problem-solving skills and attention to detail. Highlight situations where you've successfully navigated complex challenges or contributed to significant improvements in quality control processes.
How to prepare for a job interview at Citigroup, Inc.
✨Showcase Your Strategic Thinking
Demonstrate your ability to think strategically about quality control and risk management. Prepare examples of how you've contributed to directional strategies in previous roles, especially in financial services.
✨Communicate Clearly and Effectively
Since the role requires developed communication skills, practice articulating your thoughts clearly. Use concise language and be prepared to explain complex concepts in a way that is easy to understand for colleagues from different areas.
✨Highlight Your Problem-Solving Skills
Be ready to discuss specific instances where you've identified problems and implemented effective solutions. Emphasize your attention to detail and ability to see the big picture while managing critical details.
✨Demonstrate Your Leadership Experience
Share examples of how you've led global team efforts or influenced organizational practices. Highlight your experience in developing and implementing process improvement initiatives, showcasing your ability to guide and convince others.