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- Tasks: Lead global initiatives in financial operations and drive process improvements.
- Company: Join Citi, a leading global financial institution with a commitment to diversity and inclusion.
- Benefits: Enjoy competitive salary, generous holiday allowance, private medical insurance, and hybrid working model.
- Why this job: Make a real impact in a supportive environment while developing your career in finance.
- Qualifications: Strong analytical skills, project management experience, and knowledge of global markets preferred.
- Other info: Dynamic workplace with excellent learning and development resources.
The predicted salary is between 43200 - 72000 £ per year.
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Process Engineering Team. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Our Operations groups are core to the success of the Markets business. We support a wide range of internal stakeholders including Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with external clients, playing a key role in the overall client experience. A role within Markets Operations means that you will have a truly global reach, in a supportive environment which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter. You can play an important part in transforming and simplifying our operating model, creating an exciting environment which encourages diversity of thought and inclusion within an organisation that authentically values and invests in its people.
We are recruiting for a program manager to lead multiple global initiatives across Fixed Income Middle Office, spanning FX, Spread, Rates Commodities and Treasury business lines. Initiatives will cover but not limited to target operating model definition, regulatory, strategic re-architecture with a focus on reconciliation, risk and control and process improvement.
What you’ll do:
- Partner with operations to define and execute on target operating model.
- Responsible for the successful delivery of multiple projects and their alignment to business goals and target state.
- Execute established project management disciplines including the development of program governance and effective stakeholder management to drive planning and execution.
- Identify, prioritise and proactively manage dependencies, risks, exceptions and issues to resolution.
- Generate business requirements ensuring they are clearly documented and strategic in nature.
- Work with sponsors to ensure that there are measurable trackable, tangible benefits and associated KPIs.
- Work collaboratively with technology, ensuring there are clear delivery plans aligned to Operations strategic requirements and hold delivery plan owners to account.
- Manage testing work streams, drive User Acceptance Testing collaborating with internal and external teams where required.
- Develop and deliver presentations to Markets Operations and business management covering project / program status and plans.
- Contribute to the design and delivery of Operations training plans and materials, present training to small and large groups as required.
- Provide subject matter expertise for internal queries relating to appropriate projects.
- Lead, supervise, coach and develop more junior Markets Operations Program Execution team members.
Requirements:
- Strong working knowledge of global markets preferred.
- Proven track record of managing Process Transformation projects.
- Critical thinking and strong analytical skills, with exceptional attention to detail.
- Strong interpersonal, influencing and organizational skills.
- Excellent verbal and written communication skills.
- Strong project management / business analysis skills.
- Strong knowledge of MS Excel and PowerPoint skills.
- JIRA experience a plus.
- Ability to lead and execute large front to back process reviews.
- Fixed Income (cash/derivatives) product knowledge.
What we can offer you:
- Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.
- A discretional annual performance related bonus.
- Private medical insurance packages to suit your personal circumstances.
- Employee Assistance Program.
- Pension Plan.
- Paid Parental Leave.
- Special discounts for employees, family, and friends.
- Access to an array of learning and development resources.
Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Program Management Senior Lead in Belfast employer: Citigroup, Inc.
Contact Detail:
Citigroup, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Program Management Senior Lead in Belfast
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Citi through LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding Citi's values and recent projects. Tailor your answers to show how your skills in analysis and problem-solving align with their mission. We want to see that you’re not just a fit for the role, but for the company culture too!
✨Tip Number 3
Practice your STAR technique for behavioural questions. Structure your responses around Situation, Task, Action, and Result. This will help you articulate your experiences clearly and effectively during the interview.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can leave a positive impression. Plus, it shows that you’re proactive and genuinely interested in joining the team.
We think you need these skills to ace Program Management Senior Lead in Belfast
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Program Management Senior Lead role. Highlight your experience in managing process transformation projects and your strong analytical skills, as these are key to what we’re looking for.
Showcase Your Communication Skills: Since this role involves a lot of stakeholder management, it’s essential to demonstrate your excellent verbal and written communication skills. Use clear examples in your application that show how you’ve effectively communicated complex ideas in the past.
Highlight Relevant Experience: Don’t forget to mention your experience with global markets and any specific knowledge of Fixed Income products. We want to see how your background aligns with the responsibilities of the role, so be specific!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at Citi.
How to prepare for a job interview at Citigroup, Inc.
✨Know Your Stuff
Before the interview, dive deep into Citi's operations and the specific role of Program Management. Familiarise yourself with their target operating model and recent initiatives in Fixed Income. This will help you speak confidently about how your skills align with their needs.
✨Showcase Your Experience
Prepare to discuss your past projects, especially those involving process transformation and project management. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your critical thinking and analytical skills.
✨Engage with Questions
Interviews are a two-way street! Prepare insightful questions about Citi’s approach to client experience and operational challenges. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Practice Makes Perfect
Conduct mock interviews with a friend or mentor, focusing on common questions for program managers. Pay attention to your communication style, ensuring it’s clear and concise, as strong verbal skills are crucial for this role.
