At a Glance
- Tasks: Join our team to support critical applications and ensure smooth operations in a fast-paced environment.
- Company: Citi, a leading global financial services company with a commitment to innovation.
- Benefits: Enjoy 27 days annual leave, private medical care, and access to extensive learning resources.
- Other info: Diverse team environment with opportunities for career growth and development.
- Why this job: Make a real impact by solving problems and improving application performance for clients.
- Qualifications: Experience in application support, strong communication skills, and a passion for learning.
The predicted salary is between 35000 - 45000 £ per year.
Citi technology is searching for a dedicated middle office IT professional to join our Production Support team in Belfast. The Equities Middle Office application support team provides technical and business assistance across a suite of booking, reconciliation and settlement facing applications that help our front office facilitate business with Citi’s external client base. The team’s core responsibility is to ensure high availability of these applications for our business and clients.
What we do
We partner with business, operations and technology stakeholders to provide best‑in‑class support within the production environment, delivering quick issue resolutions, and driving stability, efficiency and effectiveness improvements that help the business succeed. Successful execution of this role requires effective communication and a strong understanding of the audience.
Who will be a great fit
- A passion for learning, a drive to improve, strong communication skills, high motivation, and the ability to thrive in a fast‑paced environment are essential.
We welcome diversity in all forms.
Key Responsibilities
- Previous experience within an Application Support role
- Experience supporting applications hosted within a Unix environment
- Database SQL knowledge
- Good all‑round technical skills
- Experience with some programming languages and willingness to learn
- Adaptability and enjoyment of working in a fast‑paced environment
- Ability to multitask and apply sharp problem‑solving skills
- Effective communication skills, building relationships and rapport easily
- Clear written and verbal communication, explaining technical issues in simple terms for non‑IT staff, adjusting appropriately for stakeholders
- Passion for learning and continuous development and improvement
- Statistical and analytical mindset with proactive ingenuity and creativity
- Attention to detail
- Team player
- Experience providing effective Change, Incident and Problem Management
Other desirable experience or qualifications
- Previous experience with ITRS Geneos Monitoring and Service Now
- Experience working within a financial organisation
- Experience providing production support for franchise critical applications
- ITIL knowledge or certifications
- Knowledge of Fix Protocol
Development opportunities
- Develop domain expertise in Citi’s Equities Production platforms
- Opportunity to work across Citi’s Equities businesses
- Significant interaction with senior technology and business partners
- Opportunity to develop support and technical expertise within a diverse team handling critical business and technology issues daily
- Extensive exposure to advanced technologies used regionally and globally
- Access to training and development courses
Education
Bachelor’s or University degree, or equivalent experience. Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.
Benefits
- 27 days annual leave (plus bank holidays)
- Discretionary annual performance‑related bonus
- Private medical care & life insurance
- Employee assistance program
- Pension plan
- Paid parental leave
- Special discounts for employees, family, and friends
- Access to an array of learning and development resources
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi.
Equities Middle Office - Application Support Analyst in Belfast employer: Citigroup, Inc.
Citi is an exceptional employer that fosters a dynamic and inclusive work culture in Belfast, offering employees the chance to develop their technical expertise while supporting critical applications in the Equities Middle Office. With a strong emphasis on continuous learning, generous benefits including 27 days of annual leave, private medical care, and access to extensive training resources, Citi empowers its employees to thrive in a fast-paced environment while building meaningful relationships with senior stakeholders. Join us to be part of a team that values diversity and innovation, ensuring high availability and efficiency for our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Equities Middle Office - Application Support Analyst in Belfast
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those at Citi. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can talk about your experience with Unix environments and SQL databases confidently. We want to see that passion for learning!
✨Tip Number 3
Show off your problem-solving skills during interviews. Think of examples where you've tackled issues head-on, especially in fast-paced environments. We love hearing about your adaptability!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining our team at Citi.
We think you need these skills to ace Equities Middle Office - Application Support Analyst in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Equities Middle Office role. Highlight your experience in application support, especially within a Unix environment, and any relevant technical skills. We want to see how your background aligns with what we do!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for learning and improving, and explain how your communication skills can help bridge the gap between tech and non-tech stakeholders. Let us know why you’re excited about this opportunity!
Showcase Problem-Solving Skills:In your application, don’t forget to mention specific examples of how you've tackled challenges in fast-paced environments. We love candidates who can multitask and apply sharp problem-solving skills, so share those stories with us!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our team!
How to prepare for a job interview at Citigroup, Inc.
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Unix environments and SQL databases. Be ready to discuss any programming languages you've worked with and show your willingness to learn new ones. This will demonstrate your adaptability and passion for the role.
✨Communicate Clearly
Since effective communication is key in this role, practice explaining complex technical issues in simple terms. Think about how you would explain a problem to someone without an IT background. This will help you build rapport with interviewers and show that you can connect with various stakeholders.
✨Show Your Problem-Solving Skills
Prepare examples of past experiences where you've successfully resolved issues in a fast-paced environment. Highlight your analytical mindset and creativity in tackling challenges. This will showcase your ability to thrive under pressure and contribute to the team's success.
✨Demonstrate Your Passion for Learning
Citi values continuous development, so be ready to talk about how you keep your skills sharp and what you've done recently to improve yourself. Whether it's online courses, certifications, or personal projects, showing your commitment to growth will make you stand out as a candidate.
