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- Tasks: Drive requirements and design solutions for Markets Operations at Citi.
- Company: Citi is a leading global bank with a presence in over 160 countries.
- Benefits: Enjoy hybrid working, 27 days leave, private medical care, and more perks.
- Why this job: Join a dynamic team focused on impactful projects and career growth.
- Qualifications: Experience as a Business Analyst in Financial Services; strong analytical and communication skills required.
- Other info: Opportunity to work with cutting-edge technology and diverse teams globally.
The predicted salary is between 36000 - 60000 £ per year.
Business Analyst – Markets Technology (Operations)
Overview:
Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.
What we do / The Team
Markets Operations Technology is part of Citi Markets Technology and provides foundational Post Trade activities for Markets. We own platforms across Trade Management, Settlement, Payments, Confirmations, Asset Servicing, Margin & Reporting across all business lines and asset classes. Ours is a global remit and organisation providing mission critical platforms that face internal and external clients.
A Business Analyst is required to drive requirements, design and implementation for critical cross functional changes impacting our Markets Operations partners. This exciting role will blend a mix of technical knowledge, detailed analysis, problem solving and communication skills to drive activity at pace whilst identifying and mitigating risks and issues.
Our team focuses on Data and Controls linked Citi wide Transformation commitments and therefore requires a focused and diligent individual who can challenge and drive business outcomes. We are execution focused and responsible for deliverables across multiple teams and geographies.
Role Overview/What will you do:
This role will manage requirements, dependencies, communication and engagement across multiple areas to define and drive a holistic solution. An ability to quickly grasp detail is essential. Our stakeholders and partners are based at Citi sites globally.
Core activities will be to:
- Requirements Elicitation: Gather and analyze business requirements, translating objectives into tangible deliverables and measurable outcomes. Focus on understanding the \”why\” behind requests and provide credible challenge using subject matter and industry expertise. Partner with our application teams to design solutions that can be delivered effectively
- Gap Analysis: Identify gaps between current and desired business processes, proposing solutions that drive improvements and with consideration of upstream/downstream and data impacts
- Stakeholder Management: Effectively communicate with stakeholders, ensuring alignment on desired business outcomes and managing expectations throughout the project lifecycle
- Change Management: Support change management activities, focusing on user adoption and realizing the intended business outcomes of the new processes or systems
- Data Analysis: Analyze data to validate and prioritize requirements and provide insights that contribute to business outcomes. Track key metrics and report on progress toward goals
- Documentation and Reporting: Create and maintain documentation related to projects, processes, and achieved business outcomes
Key Skills and Experience required:
This role is varied and will provide exposure to different parts of our Markets business for ongoing career development. To get started we are looking for:
- Experience: Proven experience as a Business Analyst with a demonstrable track record of delivering projects that achieve measurable business outcomes. Project experience in Financial Services domain
- Analytical Skills: Strong analytical and problem-solving abilities, with the ability to think critically and strategically about how solutions contribute to business outcomes
- Data Skills: Demonstrable experience in working with large data sets in Excel or more advanced tools and ability to drive insights from data
- Communication Skills: Excellent verbal and written communication skills, including the ability to articulate complex information clearly and concisely, connecting technical solutions to business outcomes for both technical and non-technical audiences
- Technical Skills: This role sits within Citi Technology and the ability to think, design and communicate in a way that considers solution Engineering is important
- Education: Bachelor\’s/University degree or equivalent experience
Any Beneficial / Nice to have skills and experience:
An outstanding candidate would also have exposure to:
- Technical Proficiency: Familiarity with software tools and techniques, including requirements management tools, modelling tools (e.g., Visio), and data analysis tools (e.g., Excel, SQL). Proficiency in Python and SQL is highly beneficial. Experience with Agile/Scrum methodologies is a plus.
- Domain Expertise: Knowledge of Markets and wider-Banking domains is highly desirable. Understanding of how technology solutions impact business outcomes within these domains a is plus.
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
What we\’ll provide you
By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
- 27 days annual leave (plus bank holidays)
- A discretional annual performance related bonus
- Private Medical Care & Life Insurance
- Employee Assistance Program
- Pension Plan
- Paid Parental Leave
- Special discounts for employees, family, and friends
- Access to an array of learning and development resources
Visit our Global Benefits page to learn more.
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.
Job Family Group:
Technology
Job Family:
Technology Management
Time Type:
Full time
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi\’s EEO Policy Statement and the Know Your Rights poster.
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Business Analyst - Markets Technology (Operations) employer: Citigroup, Inc.
Contact Detail:
Citigroup, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst - Markets Technology (Operations)
✨Tip Number 1
Familiarise yourself with the financial services industry, particularly in markets technology. Understanding the specific challenges and trends in this sector will help you engage more effectively during interviews and discussions.
✨Tip Number 2
Brush up on your data analysis skills, especially with tools like Excel and SQL. Being able to demonstrate your ability to work with large datasets and extract meaningful insights will set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Citi, particularly those in Markets Operations Technology. They can provide valuable insights into the company culture and the specific expectations for the Business Analyst role.
✨Tip Number 4
Prepare to discuss your experience with stakeholder management and change management. Be ready to share examples of how you've successfully navigated complex projects and ensured alignment among diverse teams.
We think you need these skills to ace Business Analyst - Markets Technology (Operations)
Some tips for your application 🫡
Understand the Role: Before applying, take the time to thoroughly read the job description for the Business Analyst position at Citi. Understand the key responsibilities and required skills, such as requirements elicitation, gap analysis, and stakeholder management.
Tailor Your CV: Customise your CV to highlight relevant experience that aligns with the job requirements. Emphasise your analytical skills, project experience in financial services, and any technical skills like proficiency in SQL or Python.
Craft a Compelling Cover Letter: Write a cover letter that connects your background to the specific needs of the role. Discuss how your previous experiences have prepared you for the challenges of the Business Analyst position and demonstrate your understanding of the financial services domain.
Showcase Communication Skills: In both your CV and cover letter, illustrate your communication skills. Provide examples of how you've effectively communicated complex information to both technical and non-technical audiences, as this is crucial for the role.
How to prepare for a job interview at Citigroup, Inc.
✨Understand the Role
Before the interview, make sure you thoroughly understand the responsibilities of a Business Analyst in Markets Technology. Familiarise yourself with the key activities mentioned in the job description, such as requirements elicitation and gap analysis, so you can discuss how your experience aligns with these tasks.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical and problem-solving abilities during the interview. Be ready to discuss specific examples where you've successfully analysed data or identified gaps in processes, and how your insights led to measurable business outcomes.
✨Communicate Effectively
Since communication is crucial for this role, practice articulating complex information clearly and concisely. Think about how you can connect technical solutions to business outcomes, and be prepared to explain your thought process to both technical and non-technical audiences.
✨Familiarise Yourself with Tools
Brush up on your knowledge of relevant software tools and techniques, especially those mentioned in the job description like Excel, SQL, and modelling tools. If you have experience with Agile/Scrum methodologies, be sure to highlight that as well, as it could set you apart from other candidates.
