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- Tasks: Validate and test enhancements for our trading platform, ensuring data integrity and smooth operations.
- Company: Join a leading UK Technology team in a dynamic financial services environment.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative culture with excellent career advancement opportunities.
- Why this job: Make a real impact on trading operations while working with cutting-edge technology.
- Qualifications: 3+ years in trading support, strong testing skills, and proficiency in SQL and FIX systems.
The predicted salary is between 45000 - 55000 £ per year.
We are seeking a highly skilled, detail-oriented IT Support Analyst to join our UK Technology team. The successful candidate will be responsible for validating UK-specific enhancements to our trading platform—adapted from our Asia-based/US global solution—by performing comprehensive front-to-back testing, tracing order flows across multiple systems, and ensuring data integrity through reconciliation checks. This role is integral to supporting UK Trading operations and project-specific requirements.
Key Areas of Responsibilities
- Design, prepare, and execute end-to-end test scenarios covering Front Office trading platforms, trading engines, Middle Office systems, and Back Office operations.
- Trace the full lifecycle of trade/order flow through multiple integrated systems, ensuring accuracy and integrity at every stage.
- Perform integration testing with Head Office back-office teams, as well as UK-specific environments.
- Validate message flows across multiple FIX sessions, verifying correct data transformation and routing.
- Perform reconciliation testing between front-end trading records, middle office positions, back office booking, and external data sources.
- Work closely with UK developers, business analysts, and operations teams to understand platform changes, requirements, and testing scope.
- Validate system changes against functional specifications and regulatory/business requirements.
- Identify defects, document clearly reproducible steps, and work collaboratively with development teams to resolve issues.
- Maintain test artefacts, scripts, and results for audit/regulatory purposes.
- Test UK-specific projects, including configuration changes, new functionality, and infrastructure upgrades.
- Work across Linux and Windows environments, interacting directly with Oracle databases for test preparation, validation, and data analysis.
- Assist in automation strategies for repetitive test scenarios where possible, especially for regression suites.
- Support release cycles with smoke testing, regression testing, and go-live verification.
Requirements
- Bachelor’s degree in engineering, Data Science or related field preferred.
- Minimum 3 years’ experience of working on trading desk; supporting OMS/EMS systems.
- Experience working on FIX systems.
- Proven experience in end-to-end testing for trading/investment banking/financial services environments.
- Strong understanding of trade life cycle management — from Front Office to Back Office settlement.
- Hands-on experience with FIX protocol message structures and workflow validation.
- Experience with trade & position reconciliation processes.
- Technical proficiency with Linux and Windows operating systems.
- Background with test automation frameworks, scripting languages, and tools such as Python, Shell scripting, or similar.
- Strong SQL skills for Oracle database querying and data analysis.
- Familiarity with integration testing and working with geographically distributed teams.
- Excellent analytical skills with a methodical approach to problem-solving.
- Strong communication skills for liaising between technology and business teams.
- Experience with algo trading platforms and low-latency trading systems.
- Knowledge of UK-specific regulatory requirements in financial markets.
- Exposure to middleware messaging, market data feeds, and post-trade processing tools.
- Previous work on platforms adapted from global solutions to regional specifics.
- Excellent command of English – verbal and written.
Sr. Support Analyst, QA tester, IT in London employer: CITIC
Contact Detail:
CITIC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sr. Support Analyst, QA tester, IT in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those who work at companies you're interested in. A friendly chat can sometimes lead to job opportunities that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to IT support and QA testing. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your skills! Create a portfolio or a GitHub repository where you can display your testing projects, scripts, or any automation strategies you've worked on. This gives potential employers a tangible look at what you can do.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Sr. Support Analyst, QA tester, IT in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Sr. Support Analyst. Highlight your experience with trading platforms, testing methodologies, and any relevant technical skills. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills can contribute to our UK Technology team. Keep it concise but impactful—let us know why you’re the perfect fit!
Showcase Your Testing Experience: Since this role involves extensive testing, be sure to detail your experience with end-to-end testing, especially in trading environments. Mention specific tools or frameworks you've used, as we love to see hands-on experience!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy—just follow the prompts!
How to prepare for a job interview at CITIC
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around trading platforms and the FIX protocol. Be ready to discuss your hands-on experience with Linux, Windows, and Oracle databases, as well as any automation strategies you've implemented.
✨Understand the Trade Lifecycle
Familiarise yourself with the entire trade lifecycle from Front Office to Back Office. Be prepared to explain how you’ve validated order flows and performed reconciliation checks in your previous roles, as this will show your understanding of the key responsibilities.
✨Communicate Clearly
Since this role involves liaising between tech and business teams, practice articulating complex technical concepts in simple terms. Think about examples where you’ve successfully communicated issues or solutions to non-technical stakeholders.
✨Prepare for Scenario-Based Questions
Expect questions that require you to think on your feet. Prepare for scenario-based questions where you might need to outline how you would handle specific testing challenges or defects. Use the STAR method (Situation, Task, Action, Result) to structure your answers.