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- Tasks: Lead IT projects for futures trading systems and ensure seamless operations.
- Company: Join a dynamic financial services firm with a focus on innovation.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with a chance to work with cutting-edge technologies.
- Why this job: Make an impact in the fast-paced world of financial technology.
- Qualifications: 5+ years in IT support, strong technical skills, and knowledge of trading systems.
The predicted salary is between 60000 - 80000 £ per year.
We are seeking a highly skilled and self-driven IT Support Manager to oversee and support our futures trading and clearing systems. This role involves managing end-to-end IT projects, ensuring system stability, supporting operations, and collaborating with internal teams and external vendors to deliver seamless trading infrastructure. The ideal candidate will possess strong technical expertise, troubleshooting skills, and domain knowledge of financial trading platforms and regulatory frameworks.
Key Areas of Responsibilities
- Deliver end-to-end IT project comprising of futures trading and clearing systems, market connectivity, and clearing workflows.
- Prepare and manage detailed project task list with timelines, identify risks, escalate issues, and coordinate mitigation strategies.
- Assist in the implementation of the system, upgrades, and testing activities.
- Handle technical inquiries from trading and operations desk.
- Provide hands-on system maintenance, troubleshooting, liaise with vendors.
- Monitor system health and availability, responding swiftly to incidents and anomalies.
- Formalize and update technical documentation, operational procedures, and user guides.
- Collaborate closely with cross-functional teams and external vendors to support business and technology needs.
- Perform any other ad-hoc duties as required to support the IT function.
Requirements
- Bachelor’s degree in Computer Science, Information Systems, or related field.
- Minimum of 5 years of experience in technical operations or systems support, ideally within financial services.
- Must be self-motivated with the ability to work independently and as part of a team.
- Proficiency in SQL and Linux environment operations is essential.
- Knowledge of Futures trading/settlement systems and exchange connectivity; hands-on experience with platforms such as ION, FIS, TT is highly advantageous.
- Proficiency in scripting languages (e.g., Python, Shell, PowerShell) for automation and reporting is preferred but not mandatory.
- Strong troubleshooting skills and experience with system monitoring tools.
- Knowledge of regulatory frameworks (e.g., FCA, EMIR) and their impact on system operations.
- Excellent command of English – verbal and written.
IT Support Manager, Futures in London employer: CITIC
Contact Detail:
CITIC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Manager, Futures in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical skills and knowledge of futures trading systems. We recommend doing mock interviews with friends or using online platforms to get comfortable with common questions.
✨Tip Number 3
Showcase your troubleshooting skills! During interviews, share specific examples of how you've resolved issues in past roles. This will demonstrate your hands-on experience and problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace IT Support Manager, Futures in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Support Manager role. Highlight your experience with futures trading systems and any relevant technical skills. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills can help us deliver seamless trading infrastructure. Keep it engaging and personal!
Show Off Your Technical Skills: Don’t hold back on showcasing your technical expertise! Mention your proficiency in SQL, Linux, and any scripting languages you know. We love seeing candidates who can hit the ground running with their tech skills.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Let’s get started on this journey together!
How to prepare for a job interview at CITIC
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially in SQL and Linux operations. Be ready to discuss your experience with futures trading platforms like ION or FIS, as well as any troubleshooting you've done in the past.
✨Project Management Prowess
Prepare to talk about your experience managing IT projects. Have specific examples ready that showcase how you handled timelines, identified risks, and coordinated with teams to deliver successful outcomes.
✨Communication is Key
Since this role involves collaboration with various teams and vendors, practice articulating your thoughts clearly. Be prepared to explain complex technical concepts in a way that non-technical stakeholders can understand.
✨Stay Updated on Regulations
Familiarise yourself with relevant regulatory frameworks like FCA and EMIR. Being able to discuss how these regulations impact system operations will show that you’re not just technically savvy but also aware of the broader financial landscape.