At a Glance
- Tasks: Be the friendly face of our office, managing visitors and events.
- Company: Join CITIC CLSA, a leading investment group known for its dynamic environment.
- Benefits: Enjoy a vibrant workplace with opportunities for growth and development.
- Other info: You'll be part of a supportive team, making every day exciting!
- Why this job: Perfect for those who love interacting with people and thrive in a busy setting.
- Qualifications: Good communication skills and some experience in a reception or office role.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
Position Description
The Receptionist is responsible for providing front-of-house support, coordinating in-house events, managing deliveries and mail, and supporting general administrative and facilities tasks. This role ensures a welcoming environment for visitors and guests, maintains smooth daily operations, and supports the overall efficiency of the office. This is a key role that involves interaction with both internal teams and external stakeholders.
Key Areas of Responsibilities
- Reception duties: visitor booking into the 8BG portal, meeting room management, answering phones and greeting guests, ensure rooms are cleared after meetings and manage comfort levels of the rooms
- Coordinate with Roadshow team on in-house events: Access Days, CLSA U, Group lunches
- Receiving deliveries – (water, soft drinks, cereal) from loading bay
- Distributing and collecting mail, franking post, booking couriers/DHL, loading bay booking for deliveries and raising permits
- General administration/facilities assistance
- Support with ordering of supplies and consumables for the office
- Other ad hoc duties as required.
Requirements
- Good written and verbal communication skills
- Previous experience within a reception/office environment
- Practical approach to problem solving
- Sound technical skills
- Good Interpersonal / communication skills
- Cost awareness
- Good team player
- Required to comply with company procedures and policies
Receptionist, Administration - CITIC CLSA in London employer: CITIC CLSA
CITIC CLSA is an exceptional employer that fosters a collaborative and dynamic work environment, making it an ideal place for individuals seeking to grow their careers in administration. With a strong emphasis on employee development, the company offers numerous opportunities for professional advancement while ensuring a supportive atmosphere where teamwork and communication thrive. Located in a vibrant area, employees enjoy a range of benefits including access to in-house events and a welcoming office culture that values every team member's contribution.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist, Administration - CITIC CLSA in London
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a receptionist at CITIC CLSA. Understanding their focus on visitor management and in-house events will help you tailor your approach during interviews.
✨Tip Number 2
Showcase your interpersonal skills by preparing examples of how you've successfully interacted with both internal teams and external stakeholders in previous roles. This will demonstrate your ability to create a welcoming environment.
✨Tip Number 3
Research common office management software and tools that might be used in this role, such as visitor booking systems or mail management applications. Being knowledgeable about these can give you an edge.
✨Tip Number 4
Network with current or former employees of CITIC CLSA if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Receptionist, Administration - CITIC CLSA in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in reception or administrative roles. Emphasise skills such as communication, problem-solving, and teamwork, which are crucial for this position.
Craft a Strong Cover Letter:Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Explain how your previous experiences have prepared you for tasks like managing deliveries, coordinating events, and providing excellent front-of-house support.
Showcase Your Communication Skills:Since good written and verbal communication skills are essential, ensure your application is free from errors and clearly conveys your enthusiasm for the role. Use professional language and structure your writing well.
Highlight Technical Proficiency:Mention any technical skills you possess that are relevant to the role, such as familiarity with booking systems or office software. This will demonstrate your ability to handle the technical aspects of the job effectively.
How to prepare for a job interview at CITIC CLSA
✨Showcase Your Communication Skills
As a Receptionist, strong written and verbal communication skills are essential. Be prepared to demonstrate your ability to communicate clearly and effectively during the interview. You might be asked to role-play a scenario where you greet a visitor or handle a phone call.
✨Highlight Your Organisational Abilities
This role involves managing multiple tasks simultaneously, such as coordinating events and handling deliveries. Share specific examples from your past experiences that showcase your organisational skills and how you prioritise tasks to ensure smooth operations.
✨Demonstrate Problem-Solving Skills
A practical approach to problem-solving is crucial in this position. Prepare to discuss situations where you've successfully resolved issues in a reception or office environment. This will show your potential employer that you can handle challenges effectively.
✨Emphasise Teamwork and Interpersonal Skills
Since the role requires interaction with both internal teams and external stakeholders, it's important to highlight your ability to work well in a team. Share examples of how you've collaborated with others to achieve common goals, and express your enthusiasm for contributing to a positive office environment.
