Sr. Support Analyst, QA tester, IT | London, UK
Sr. Support Analyst, QA tester, IT | London, UK

Sr. Support Analyst, QA tester, IT | London, UK

London Full-Time 50000 - 65000 £ / year (est.) No home office possible
CITIC CLSA

At a Glance

  • Tasks: Validate and test enhancements for our trading platform, ensuring data integrity and accuracy.
  • Company: Join a leading tech firm in the heart of London, driving innovation in trading solutions.
  • Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
  • Other info: Collaborative environment with a focus on career development and cutting-edge projects.
  • Why this job: Be part of a dynamic team that shapes the future of trading technology.
  • Qualifications: Experience in IT support, QA testing, and strong analytical skills required.

The predicted salary is between 50000 - 65000 £ per year.

We are seeking a highly skilled, detail-oriented IT Support Analyst to join our UK Technology team. The successful candidate will be responsible for validating UK-specific enhancements to our trading platform—adapted from our Asia-based/US global solution—by performing comprehensive front-to-back testing, tracing order flows across multiple systems, and ensuring data integrity through reconciliation checks. This role is integral to supporting UK Trading operations and project-specific requirements.

Key Areas of Responsibilities

  • Design, prepare, and execute end-to-end test scenarios covering Front Office trading platforms, trading engines, Middle Office systems, and Back Office operations.
  • Trace the full lifecycle of trade/order flow through multiple integrated systems, ensuring accuracy and integrity at every stage.
  • Perform integration testing with Head Office back-office teams, as well as UK-specific environments.
  • Validate message flows across multiple FIX sessions, verifying correct data transformation and routing.
  • Perform reconciliation testing between front-end trading records, middle office positions, back office booking, and external data sources.
  • Work closely with UK developers, business analysts, and operations teams to understand platform changes, requirements, and testing scope.
  • Validate system changes against functional specifications and regulatory/business requirements.
  • Identify defects, document clearly reproducible steps, and work collaboratively with development teams to resolve issues.
  • Maintain test artefacts, scripts, and results for audit/regulatory purposes.
  • Test UK-specific projects, including configuration changes, new functionality, and infrastructure upgrades.
  • Work across Linux and Windows environments, interacting directly with Oracle databases for test preparation, validation, and data analysis.
  • Assist in automation strategies for repetitive test scenarios where possible.

Sr. Support Analyst, QA tester, IT | London, UK employer: CITIC CLSA

Join a dynamic and innovative team in London, where we prioritise employee growth and development within a collaborative work culture. As a Sr. Support Analyst, you'll benefit from comprehensive training opportunities, a supportive environment that encourages creativity, and the chance to work on cutting-edge technology solutions that directly impact our trading operations. Our commitment to work-life balance and employee well-being makes us an exceptional employer in the tech industry.
CITIC CLSA

Contact Detail:

CITIC CLSA Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sr. Support Analyst, QA tester, IT | London, UK

✨Tip Number 1

Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.

✨Tip Number 2

Prepare for interviews by practising common questions related to IT support and QA testing. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.

✨Tip Number 3

Showcase your skills! Create a portfolio or a GitHub repository where you can demonstrate your testing scenarios and any automation scripts you've worked on. This gives potential employers a tangible look at what you can do.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to engage with us directly.

We think you need these skills to ace Sr. Support Analyst, QA tester, IT | London, UK

Detail-Oriented
Front-to-Back Testing
Data Integrity
Reconciliation Checks
Integration Testing
FIX Protocol
Defect Identification
Documentation Skills
Collaboration
Test Artefacts Management
Linux and Windows Environments
Oracle Database Interaction
Data Analysis
Automation Strategies

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the role of Sr. Support Analyst. Highlight your experience with testing, trading platforms, and any relevant IT skills. We want to see how your background aligns with our needs!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our UK Technology team. Share specific examples of your past work that relate to the responsibilities listed in the job description.

Showcase Your Attention to Detail: As a detail-oriented role, we need to see that you can spot the little things. In your application, mention instances where your attention to detail made a difference in your previous roles, especially in testing or data integrity.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at CITIC CLSA

✨Know Your Testing Fundamentals

Make sure you brush up on your testing methodologies and tools. Be ready to discuss your experience with end-to-end testing, integration testing, and reconciliation processes. This will show that you understand the core responsibilities of the role.

✨Familiarise Yourself with Trading Platforms

Since the role involves validating enhancements to trading platforms, it’s crucial to have a solid understanding of how these systems work. Research common trading platforms and be prepared to discuss how you would approach testing them.

✨Prepare for Technical Questions

Expect questions about your experience with Linux, Windows, and Oracle databases. Brush up on your technical skills and be ready to explain how you've used these technologies in past roles, especially in relation to data integrity and order flow.

✨Show Your Collaborative Spirit

This role requires working closely with various teams. Be prepared to share examples of how you've successfully collaborated with developers, analysts, and operations teams in the past. Highlight your communication skills and ability to work in a team environment.

Sr. Support Analyst, QA tester, IT | London, UK
CITIC CLSA
Location: London

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