At a Glance
- Tasks: Design intuitive digital experiences that enhance employee interactions with HR apps.
- Company: Join Citi, a global leader in finance with a vibrant team culture.
- Benefits: Enjoy 27 days annual leave, private medical care, and a competitive salary.
- Other info: Hybrid working model with opportunities for professional growth and community involvement.
- Why this job: Make a real impact by transforming everyday work experiences through design.
- Qualifications: 3+ years of UX design experience and proficiency in design tools like Figma.
The predicted salary is between 54000 - 66000 £ per year.
Discover your future at Citi
Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Job Overview
Great employee experiences don't happen by accident — they're designed. At Citi, we believe that the tools people use every day at work should be just as intuitive, seamless, and delightful as the best consumer apps out there. Our UX team is on a mission to transform our Human Resources apps and systems — from onboarding and benefits to performance and beyond — turning friction into flow and complexity into clarity. If you're passionate about putting people first, obsessed with crafting digital experiences that genuinely make life easier, and excited by the idea that great design can elevate the everyday moments of someone's working world, then this is the role for you.
The Role
As a Mid-Level UX Designer you'll be contributing directly to the design of our digital products. Working in concert with Product and Engineering partners and UX Research colleagues, you'll be applying your skills and experience to create high quality designs in all stages of the UX design process - including ideation, wireframing, prototyping, and high-fidelity design.
Responsibilities
- Work closely with research, stakeholders, product managers and engineering teams to brainstorm and co-create ideas, approaches, and solutions
- Create wireframes, prototypes, and high-fidelity designs using Figma, along with our established Design System
- Ensure that designs follow best practices and use research & testing to inform and validate
- Confidently challenge the status quo, encouraging all involved to address root causes to ensure the best outcome for users
- Apply a positive and constructive attitude to all feedback
- Deliver high-quality design assets to the engineering team, along with clear guidance to ensure all aspects of the designs are fully understood
- Provide ongoing support to engineering, with regular UX review checkpoints to ensure quality and that the system is being built as designed
- Keep up to date with the latest UX practices, innovations, and tools
- Ensure all designs comply with ADA/WCAG standards for accessibility
- Deliver on time, identifying and managing risks to ensure timelines are met, and escalating where needed
- Assist and train new UX starters in the team
- Contribute to the wider UX community of practice
Required Skills, Experience and Competencies
- 3+ years of industry UX Design experience
- Strong attention to detail, analytical skills and problem-solving
- Experience on complex, enterprise-scale or consumer design projects
- Creative flair and a good eye for design
- Excellent written and oral communication skills
- Excellent skills in professional design tools, such as: Figma, Sketch, AdobeXD, InVision
- Experience working with Design Systems
- Practical experience using AI-enabled design tools (e.g. generative design, AI-assisted prototyping or content generation), with the ability to critically evaluate AI outputs and integrate them effectively into the design process
- Bachelor's Degree
Desirable Skills, Experience and Competencies
- Keen interest in, or knowledge of, banking or finance
- HTML/CSS Development Skills
- Participation in external UX groups or communities
Education:
University Degree or equivalent experience in a similar role.
What we’ll provide you
By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
- 27 days annual leave (plus bank holidays)
- A discretional annual performance related bonus
- Private Medical Care & Life Insurance
- Employee Assistance Program
- Pension Plan
- Paid Parental Leave
- Special discounts for employees, family, and friends
- Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.
UX/Product Designer (AVP) employer: Citibank (Switzerland) AG
Citi is an exceptional employer, offering a dynamic work environment in London that fosters innovation and collaboration. As the Global Head of Client Experience, you will lead a talented team dedicated to enhancing client satisfaction through cutting-edge AI analytics and a client-centric culture. With ample opportunities for professional growth and a commitment to employee development, Citi stands out as a leader in the financial services sector, making it an ideal place for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land UX/Product Designer (AVP)
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at Citibank (Switzerland) AG for a UX/Product Designer (AVP), make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Citibank (Switzerland) AG before they go live!
We think you need these skills to ace UX/Product Designer (AVP)
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like UX/Product Designer (AVP) at Citibank (Switzerland) AG, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Citibank (Switzerland) AG does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Citibank (Switzerland) AG. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Citibank (Switzerland) AG.
How to prepare for a job interview at Citibank (Switzerland) AG
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Citibank (Switzerland) AG, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. Citibank (Switzerland) AG might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Citibank (Switzerland) AG!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Citibank (Switzerland) AG is looking for.
