At a Glance
- Tasks: Lead transformative projects in a dynamic financial services environment.
- Company: Join Citi, a global leader in financial services with a focus on innovation.
- Benefits: Enjoy generous holidays, competitive salary, and comprehensive health benefits.
- Other info: Hybrid work model with opportunities for professional growth and development.
- Why this job: Make a real impact while developing your skills in a supportive culture.
- Qualifications: Experience in program management and strong analytical skills required.
The predicted salary is between 80000 - 100000 £ per year.
Citi's Markets Operations is undergoing a significant, multi-year transformation to establish a future-state Target Operating Model. This initiative encompasses risk and controls, regulatory compliance, process engineering, automation, talent development, data transformation, technology investment, and enhanced client service. We prioritize an inclusive environment that fosters diversity of thought and are dedicated to our people and culture.
We are seeking a highly skilled Vice President, Program Manager to join our global, cross-functional Markets Operations Process Engineering team. This team is pivotal in delivering the multi-year transformation roadmap, supported by strategic investment, change execution, and a market-leading change delivery approach focused on program/project management, business analysis, process engineering, and low-code application development.
Role Overview:The Vice President Program Manager will be instrumental in leading and supporting change initiatives across one or more Markets Operations projects. This role demands a blend of robust project management and business analytical skills to drive transformation collaboratively with global operations and technology partners. A strong understanding of Markets products, operational processing, and disciplined project management practices is essential.
What you'll do- Manage assigned projects, including developing plans, tracking deliverables, performing analysis, ensuring adherence to documentation standards, and managing stakeholder expectations.
- Partner with stakeholders to define program scope, ensuring requirements are strategic, clearly documented, understood by all, and supported by a business case, cost-benefit analysis, tangible benefits, and KPIs.
- Proactively communicate status, issues, resolutions, and risks to Sponsors and key stakeholders, actively participating in and driving working groups, senior forums, and workshops.
- Cultivate and maintain strong relationships with business and technology stakeholders, serving as a subject matter expert for senior leaders and team members.
- Implement best practices to simplify and standardize processes, controls, and workflows, ensuring global consistency.
- Lead the identification and resolution of issues, including those extending beyond immediate workstream remits.
- Support stakeholders throughout the program lifecycle, including testing and operational readiness planning.
- Facilitate and deliver change to effectively reduce the firm's risk profile.
- Drive adherence to Citi's PM standards, processes, procedures, methods, and delivery standards.
- Exhibit sound judgment in assessing risk when making business decisions, safeguarding Citigroup's reputation, clients, and assets by ensuring compliance with laws, rules, and regulations, adhering to policy, upholding ethical conduct, and transparently escalating and managing control issues.
- Significant experience delivering transformation programs within a fast-paced, large global financial services firm (ideally within operations, risk, or technology).
- Exceptional Program Management skills, with specialized certifications (e.g., Six Sigma, Agile, Lean, Prince2, PMP) highly desirable.
- Strong organizational and multitasking abilities, with flexibility to manage multiple tasks and changing priorities in a dynamic environment.
- Excellent analytical, data management, and problem-solving skills, with the ability to clearly document findings and proposals using tools such as Excel, PowerPoint, JIRA, and Confluence.
- Superior verbal, written, and presentation skills; demonstrated ability to effectively communicate technical and business issues/solutions across all organizational levels.
- Ability to exercise independent judgment/autonomy and operate with minimal direct supervision.
- Proven experience in stakeholder engagement, including leading and driving working groups with senior stakeholders.
- Experience with FX products and an understanding of regulatory change in financial services is desirable.
- Fully knowledgeable in day-to-day product/process activities; basic understanding of the firm's businesses and economics; expected to be a subject matter expert in one or more specific skill sets.
- Comprehensive understanding of how individual contributions integrate to achieve business objectives.
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
- Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
- A discretional annual performance related bonus
- Private medical insurance packages to suit your personal circumstances
- Employee Assistance Program
- Pension Plan
- Paid Parental Leave
- Special discounts for employees, family, and friends
- Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
StudySmarter Expert Advice🤫
We think this is how you could land Program Manager (Vice President)
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Citibank (Switzerland) AG. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Program Manager (Vice President)
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Citibank (Switzerland) AG.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Citibank (Switzerland) AG's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Citibank (Switzerland) AG
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Citibank (Switzerland) AG.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Citibank (Switzerland) AG will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Citibank (Switzerland) AG employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
