At a Glance
- Tasks: Engineer the future of global finance with cutting-edge technology and support critical applications.
- Company: Join Citi, a leader in global finance with a collaborative and innovative culture.
- Benefits: Enjoy competitive salary, 27 days leave, private medical care, and flexible hybrid work options.
- Other info: Be part of a diverse team committed to continuous learning and professional development.
- Why this job: Make a real impact on global markets while growing your skills in a dynamic environment.
- Qualifications: Strong knowledge of investment banking, SQL skills, and experience in application support.
The predicted salary is between 63000 - 77000 £ per year.
Engineer the future of global finance.
At Citi, our Tech team doesn’t just support finance – we are helping to redefine it.
Every day, $5 trillion crosses through our network.
We do business in 180+ countries operating at a scale few can match.
From deploying advanced AI to helping shape global markets, we build systems that matter.
Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities.
Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech.
The OTC Derivatives & Margin PS team provides the technical and business support for Citi’s global OTC Derivatives & Margin Business.
Support teams are located in multiple regions; Belfast, India, Singapore & Canada.
We are searching for a highly motivated and enthusiastic technical senior for OTC Derivatives & Margin Team– based in Belfast.
We work in partnership with the business running the application production platform, providing quick resolutions to their issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
The role will entail working closely with senior business partners, developing application knowledge, driving and tracking projects around stability and service improvement, incident resolution and follow-up activities and providing strategic technical solutions.
Key Responsibilities
- Production Support & Stability Provide timely, high quality L2 technical support for OTC Derivatives & Margin platforms, ensuring minimal business impact during incidents.
Investigate, diagnose, and resolve complex application, data, and infrastructure issues across distributed systems.
Monitor system health and performance, proactively identifying risks and addressing issues before they impact business.
Support market cut offs and time critical workflows.
- Incident & Problem Management Own the full incident lifecycle from detection through resolution, including stakeholder communication.
Lead root cause analysis and post incident reviews, driving permanent remediation and risk reduction.
Partner with development teams to prioritise fixes and resilience improvements.
- Technical Leadership & Collaboration: Work closely with Operations, Business Analysts, Developers, and Infrastructure teams across regions.
Provide technical mentorship and guidance to junior support engineers.
Influence application design and deployment decisions to improve stability, observability, and operability in production.
Participate in a rotational on call schedule, including weekend support, for critical systems.
- Continuous Improvement & Engineering
Excellence: Develop and maintain high quality support documentation, runbooks, and knowledge base articles.
Drive automation initiatives using scripting and tooling to reduce manual intervention and operational risk.
Assist with application deployments, upgrades, and disaster recovery testing.
Identify and implement opportunities to improve monitoring, alerting, and support efficiency.
Required Skills & Experience
- Strong functional knowledge of Investment banking and OTC Derivatives & Margin business.
- Proven experience supporting business critical applications in a global markets or trading environment.
- Strong SQL skills with experience working with relational databases (e. g. Oracle, SQL Server).
- Experience with middleware and messaging technologies such as MQ and Kafka.
- Demonstrable scripting ability in Python or shell scripting for automation and analysis.
- Experience with enterprise monitoring and observability tools such as ITRS Geneos, Splunk, Grafana, or equivalent.
- Strong analytical and troubleshooting skills, with the ability to operate effectively under pressure.
- Excellent verbal and written communication skills, able to translate complex technical issues for both technical and non technical stakeholders.
- Familiarity with ITIL frameworks and best practices for incident, problem, and change management.
What we’ll provide you
By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
- competitive base salary (which is annually reviewed)
- 27 days annual leave (plus bank holidays)
- A discretional annual performance related bonus
- Private Medical Care & Life Insurance
- Employee Assistance Program
- Pension Plan
- Paid Parental Leave
- Special discounts for employees, family, and friends
- Access to an array of learning and development resources
We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
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OTC Derivatives & Margin Applications Support - Technical Lead - Vice President employer: Citibank (Switzerland) AG
Citi is an exceptional employer, offering a dynamic work environment in London that fosters innovation and collaboration. As the Global Head of Client Experience, you will lead a talented team dedicated to enhancing client satisfaction through cutting-edge AI analytics and a client-centric culture. With ample opportunities for professional growth and a commitment to employee development, Citi stands out as a leader in the financial services sector, making it an ideal place for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land OTC Derivatives & Margin Applications Support - Technical Lead - Vice President
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We think you need these skills to ace OTC Derivatives & Margin Applications Support - Technical Lead - Vice President
Some tips for your application 🫡
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How to prepare for a job interview at Citibank (Switzerland) AG
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Citibank (Switzerland) AG.
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