UK Commercial Bank Senior Relationship Manager (NBFI) - Director in London

Citi Commercial Bank UK’s Non-Bank Financial Institution (NBFI) team covers UK-headquartered Mid-Corporate companies with a global footprint. The Mid-Corp Senior Relationship Manager is a strategic professional who closely follows the latest trends in the NBFI sector, adapts them for application in developing dialogue with prospects and covering clients, and has a deep understanding of the competitive landscape. The Senior Relationship Manager is an expert at understanding a client’s financial performance and participates actively in the credit underwriting process. This individual understands how clients capitalize themselves, is highly knowledgeable about the debt capital markets, and knows how to position the bank to compete for lead capital markets roles. This strategic player is also well-versed in building consensus internally and managing the risk management/credit committee discussions. The Senior Relationship Manager has outstanding communication skills that are leveraged to develop dialogue with clients and deliver the global Citi platform to the client, drive out-sized wallet capture, and exceed return hurdles. This individual should have a very strong understanding of the full product capabilities of the bank and understand how best to position against our competition. The Senior Relationship Manager is accountable for direct business results which include meeting return hurdles, driving topline revenue growth, and building a client relationship that leverages the product and geographic breadth of Citi. This position requires a very experienced banker capable of driving business independently, as it will have a heavy emphasis on new business development. The Senior Relationship Manager’s primary responsibilities will be to build their own portfolio by acquiring new to bank relationships, represent CCB UK in the external market, and manage some existing client relationships.

Responsibilities:

• Self-originate new, multi-product and multi-country clients for CCB UK, and manage those relationships on an ongoing basis.
• Responsible for actively calling on clients to deepen relationships and proactively owning, responding to and anticipating future needs, challenges or risks, in addition to identifying and pursuing new clients aligned with Citi’s value proposition.
• Understand and follow trends within the industry to provide thought leadership to clients.
• Drive innovation on the solutions we provide clients through partnerships with product specialists and subject matter experts, while structuring deals that balance risk and reward.
• Substantial execution experience on complex deals with a proven ability to lead a deal team process.
• Oversee the credit relationship of the client, coordinating and supervising the entire process, ensuring the proper application of policies and institutional processes.
• “Be the Best” for our clients by understanding and delivering on clients’ holistic treasury and strategic agenda. Be responsible for Client-level planning, budget and revenue responsibilities.
• Demonstrate excellent interpersonal, communication and influencing skills (e.g. negotiation, consultative skills, leadership). Ability to work effectively in team setting.
• Ensures compliance with regulatory requirements and Citi's policies/guidelines at all times.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Extensive experience within Commercial or Corporate Banking.
• In-depth knowledge of all aspects of commercial banking including strong commercial credit knowledge and an ability to quickly learn new products and services.
• Demonstrates expert level credit skills; capable of structuring all credit deals and guiding staff through the credit deal approval process.
• Demonstrates advanced Citi’s credit-process and credit-appetite knowledge.
• Ability to work effectively in team setting.
• Ability to lead multi-functional teams to provide an exceptional client experience.
• Excellent interpersonal, communication and influencing skills (e.g. negotiation, consultative skills, leadership).
• Ability to work under pressure while making sound decisions.
• Highly focused, able to rapidly determine key priorities, clearly communicate the priorities.
• Accountable for significant direct business results or authoritative advice regarding the operations of the business.
• A proactive approach in looking for ways in strengthening business relationships with clients, delivers a simple, secure, and seamless client experience.
• Ability to embrace new technology and understand the role digital plays in the experience we deliver for our clients.
• Able to quickly adapt priorities based on the latest data insights.

Education:

• Bachelor’s/University degree, Master’s degree preferred.