Non-Financial Regulatory Reporting Global Lead in London

Citi’s COO Corporate Shared Services organization is seeking a visionary and highly influential leader for the critical new role of Non-Financial Regulatory Reporting (NFRR) Global Lead. This Managing Director will be responsible for the strategic transformation of Citi’s global NFRR capabilities, converting our compliance function from a cost center into a source of competitive advantage.

This leader will hold single-threaded accountability for developing and executing the "North Star" vision for NFRR: a proprietary, AI-enabled, and unified Regulatory Intelligence Platform. The role involves setting the strategic direction, leading a global organization (which includes the Regulatory Reporting execution, Regulatory program and Data quality, Data framework), and driving the end-to-end execution of a new Target Operating Model (TOM). This position demands a strategic leader with deep expertise in large-scale data transformation, experience with firmwide regulatory reporting transformations, a proven ability to lead senior managers, and a passion for leveraging AI to solve complex regulatory challenges and de-risk the firm.

• Strategic Vision and Leadership
  • Set Strategic Direction: Define and execute a comprehensive, forward-looking strategy for the NFRR function, creating a singular, scalable, and data-centric enterprise platform that extends across all of Citi's businesses.
  • Global Team Leadership: Provide senior leadership, mentorship, and career development to a global organization of senior professionals. Foster a culture of excellence, innovation, and accountability.
  • Enterprise Contribution: Develop and execute functional strategies that have a major impact on the firm, contributing to the commercial objectives of the business and influencing the way things are done, not only internally but beyond the business itself.
• Transformation and Target Operating Model (TOM) Execution
  • Own the NFRR Transformation: As the accountable owner, drive the execution of the NFRR OM&AI business case, delivering a centralized, AI-enabled utility that migrates manual reporting into a strategic platform with standardized data and automated quality management.
  • Accountable Executive to deliver regulatory commitments related to Data use-cases and other key regulatory deliverables.
  • Execute the Target Operating Model: Own the design, socialization, and implementation of a cohesive TOM that unifies processes, platforms, and people. Drive significant, enterprise-wide cost efficiencies and headcount reduction through the elimination of duplicative, manual processes.
  • Drive Operational Excellence: Champion the use of data-driven insights to identify re-engineering opportunities. Establish a "validate once, reuse multiple times" principle to drive productivity gains and reduce operational risk through a unified control framework.
• Innovation and Technology Integration
  • Champion AI and Automation: Act as the senior champion for leveraging emerging technologies—particularly agentic AI, machine learning, and autonomous systems—to revolutionize regulatory reporting.
  • Deliver AI-Powered Capabilities: Spearhead the delivery of key platform capabilities, including Autonomous Report Generation, Intelligent Exception Triage & Resolution, Agentic Quality Assurance, and Regulatory Change Intelligence.
  • Partner for Next-Generation Tools: Partner with Technology and senior business stakeholders to develop and deploy next-generation tools and platforms that establish unwavering confidence in every regulatory submission and enable superior decision-making.
• Governance, Risk, and Stakeholder Management
  • Enhance the Control Environment: Ensure a robust, proactive risk and control framework is embedded across the NFRR lifecycle. Strengthen controls through shift-left data governance, standardized processes, and AI-enabled QA and testing.
  • Senior Stakeholder Engagement: Build and maintain strong, collaborative relationships with senior stakeholders across the firm, including Executive Management, Business Leaders, Risk, Treasury, Technology, and external regulators. Act as the key advisor on all NFRR matters.
  • Manage Risk and Reputation: Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets. Drive compliance with all applicable laws, rules, and regulations, and foster a culture of transparently escalating and reporting control issues.

• 15+ years of extensive, senior-level experience in Regulatory Reporting, Large-Scale Data Transformation, or Financial Services Operations.
• Requires a broad and comprehensive understanding of the different systems, theories, and practices relevant to a global reporting function, as well as practical experience of multiple business cycles.
• Proven track record of managing multiple teams of senior professionals through other senior managers.
• Demonstrated, hands-on experience in designing and successfully implementing enterprise-level Target Operating Models (TOMs), particularly for data-centric and regulatory functions.
• Strong knowledge of and practical experience in applying AI, machine learning, and other emerging technologies to solve real-world operational challenges at scale.
• Deep understanding of the global regulatory landscape, with an in-depth knowledge of the industry and direct competitors' approaches.
• Excellent communication skills required to influence a wide range of audiences; proven ability to negotiate and make independent decisions on issues that have a critical impact on the company.
• Full management responsibility for multiple teams, including management of people, budget, and planning.

• Bachelor’s/University degree is required.
• Master’s degree/MBA is preferred.